# Add-on Support

**URL:** https://discourse.mozilla.org/c/add-ons/add-on-support/111.md?page=3

[Latest](https://discourse.mozilla.org/latest.md) · [Categories](https://discourse.mozilla.org/categories.md) · [Tags](https://discourse.mozilla.org/tags.md)

**Page:** 4

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## [No review updates since november 2025. Please, Help](https://discourse.mozilla.org/t/no-review-updates-since-november-2025-please-help/147531)

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**Author:** [@SisenandoCalixto](https://discourse.mozilla.org/u/SisenandoCalixto)\
**Replies:** 2\
**Last updated:** [March 10, 2026, 1:48pm UTC](https://discourse.mozilla.org/t/no-review-updates-since-november-2025-please-help/147531 "2026-03-10T13:48:45Z")

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Hey Mozilla team, Hope your working week is going great! My extension is under review for more than 3 months. It is not a new one, just updating were checked before. Would like to cooperate to solve the problem. My …

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## [I can't download custom cursor :((](https://discourse.mozilla.org/t/i-cant-download-custom-cursor/147569)

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**Author:** [@Mulberry](https://discourse.mozilla.org/u/Mulberry)\
**Replies:** 1\
**Last updated:** [March 4, 2026, 7:24pm UTC](https://discourse.mozilla.org/t/i-cant-download-custom-cursor/147569 "2026-03-04T19:24:56Z")

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When I click on download on the official site, it says oops! we can’t find that page! Do i just wait or?

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## [Change to Website Prevents Writing to Dialogue Box from Context Menu](https://discourse.mozilla.org/t/change-to-website-prevents-writing-to-dialogue-box-from-context-menu/147563)

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**Author:** [@msaroff](https://discourse.mozilla.org/u/msaroff)\
**Replies:** 2\
**Last updated:** [March 4, 2026, 3:20am UTC](https://discourse.mozilla.org/t/change-to-website-prevents-writing-to-dialogue-box-from-context-menu/147563 "2026-03-04T03:20:15Z")

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This is for blogger.com (Blogspot). In the past 2-3 days a tweak has been made to the site, and now my addon (BBCodeWebEx) is no longer writing to the dialogue window in WYSIWYG mode, though it still does in HTML editin…

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## [Deal with document.write](https://discourse.mozilla.org/t/deal-with-document-write/147562)

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**Author:** [@kjonca2](https://discourse.mozilla.org/u/kjonca2)\
**Replies:** 1\
**Last updated:** [March 3, 2026, 8:13am UTC](https://discourse.mozilla.org/t/deal-with-document-write/147562 "2026-03-03T08:13:47Z")

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Hi. I want to write dedicated internal extension to extract data from one system. Unfortunately this system uses a lot of “document.write” function. How can I be sure that final page, after all modifications is loaded? …

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## [Add-on Review Delay: Request for Assistance](https://discourse.mozilla.org/t/add-on-review-delay-request-for-assistance/147539)

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**Author:** [@zhsaerbq](https://discourse.mozilla.org/u/zhsaerbq)\
**Replies:** 0\
**Last updated:** [February 27, 2026, 1:56am UTC](https://discourse.mozilla.org/t/add-on-review-delay-request-for-assistance/147539 "2026-02-27T01:56:38Z")

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Hi Mozilla Team, I submitted a new version of my add-on yesterday. Previously, new versions were typically auto-approved within minutes of submission. However, this latest version has now been in review for nearly a day…

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## [Status request - Add-on pending review (Joko 2.1.97)](https://discourse.mozilla.org/t/status-request-add-on-pending-review-joko-2-1-97/147530)

<div class="topic-metadata">

**Author:** [@joko-team](https://discourse.mozilla.org/u/joko-team)\
**Replies:** 0\
**Last updated:** [February 25, 2026, 1:03pm UTC](https://discourse.mozilla.org/t/status-request-add-on-pending-review-joko-2-1-97/147530 "2026-02-25T13:03:54Z")

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Hello, Our add-on Joko (version 2.1.97) was submitted for review on February 5, 2026 and is currently still marked as “Awaiting Review”. We understand that review duration can vary, but we wanted to confirm that everyt…

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## [2 weeks no review update. Please, help](https://discourse.mozilla.org/t/2-weeks-no-review-update-please-help/147504)

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**Author:** [@Visag](https://discourse.mozilla.org/u/Visag)\
**Replies:** 2\
**Last updated:** [February 25, 2026, 9:52am UTC](https://discourse.mozilla.org/t/2-weeks-no-review-update-please-help/147504 "2026-02-25T09:52:50Z")

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Hey Mozilla team, Hope your working week is going great! Our extension is under review for more than 2 weeks, but it’s still waiting, so we can’t provide our Firefox with new functions. We are not the new one, just up…

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## [Over 2 days waitng for review of my addon](https://discourse.mozilla.org/t/over-2-days-waitng-for-review-of-my-addon/147467)

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**Author:** [@JP-NYC](https://discourse.mozilla.org/u/JP-NYC)\
**Replies:** 0\
**Last updated:** [February 18, 2026, 2:13pm UTC](https://discourse.mozilla.org/t/over-2-days-waitng-for-review-of-my-addon/147467 "2026-02-18T14:13:47Z")

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I submitted an addon for signing 2.5 days ago and I am still “awaiting review”. Is something broken? in the past when I have made a submission it gets signed in 5-15minutes.

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## [Associating error console messages with extensions](https://discourse.mozilla.org/t/associating-error-console-messages-with-extensions/147405)

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**Author:** [@rogerandjennifer](https://discourse.mozilla.org/u/rogerandjennifer)\
**Replies:** 1\
**Last updated:** [February 13, 2026, 12:29pm UTC](https://discourse.mozilla.org/t/associating-error-console-messages-with-extensions/147405 "2026-02-13T12:29:35Z")

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I’m working on getting some rather complex extensions working for me. I see messages like these 19:55:24.734 1770944124734 addons.xpi WARN Checking C:\\Program Files\\Mozilla Thunderbird\\distribution\\extensions for addon…

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## [Addon review taking longer than usual](https://discourse.mozilla.org/t/addon-review-taking-longer-than-usual/139026)

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**Author:** [@Maxim.Zhuravlev](https://discourse.mozilla.org/u/Maxim.Zhuravlev)\
**Replies:** 7\
**Last updated:** [February 11, 2026, 5:07am UTC](https://discourse.mozilla.org/t/addon-review-taking-longer-than-usual/139026 "2026-02-11T05:07:28Z")

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Hi. The review process of the new version of our extension takes a longer time than usual. We are running late with the release, so could someone, please, take a look? https://addons.mozilla.org/en-US/developers/addon…

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## [Request to reuse deleted Add-on ID (Duplicate ID issue)](https://discourse.mozilla.org/t/request-to-reuse-deleted-add-on-id-duplicate-id-issue/147167)

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**Author:** [@Tools\_Support\_Live\_Chat](https://discourse.mozilla.org/u/Tools_Support_Live_Chat)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 9:24pm UTC](https://discourse.mozilla.org/t/request-to-reuse-deleted-add-on-id-duplicate-id-issue/147167 "2026-02-10T21:24:07Z")

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Hello, I am the developer of “YouTube Live Chat Name Replacer”. I accidentally deleted my add-on with the following ID during the submission process: youtube-id-name-converter@id-name-converter.web.app Now I am unabl…

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## [New Windscribe Extension?](https://discourse.mozilla.org/t/new-windscribe-extension/147111)

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**Author:** [@brent.ruggles](https://discourse.mozilla.org/u/brent.ruggles)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 8:47pm UTC](https://discourse.mozilla.org/t/new-windscribe-extension/147111 "2026-02-10T20:47:41Z")

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Hi Mozilla team, Can you please let me know when the new Windscribe extension for Firefox will be released please? The Chrome extension has been out for a while and Windscribe stated they have sent it to Firefox for the…

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## [Someone registered an extension using my email address, so now I can't. Could you validate email-style IDs so they can't be hijacked?](https://discourse.mozilla.org/t/someone-registered-an-extension-using-my-email-address-so-now-i-cant-could-you-validate-email-style-ids-so-they-cant-be-hijacked/146953)

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**Author:** [@ToyKeeper](https://discourse.mozilla.org/u/ToyKeeper)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 6:47pm UTC](https://discourse.mozilla.org/t/someone-registered-an-extension-using-my-email-address-so-now-i-cant-could-you-validate-email-style-ids-so-they-cant-be-hijacked/146953 "2026-02-10T18:47:23Z")

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The title pretty much says it all. I’m making an extension. I set its ID to an email address I own and created specifically for this extension. But before I could get it registered, a user did it by accident. Now I c…

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## [Langes warten auf Freigabe](https://discourse.mozilla.org/t/langes-warten-auf-freigabe/147385)

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**Author:** [@menowore](https://discourse.mozilla.org/u/menowore)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 7:13am UTC](https://discourse.mozilla.org/t/langes-warten-auf-freigabe/147385 "2026-02-10T07:13:29Z")

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Hi , seid einigen Tagen gibt es bei der Freigabe von unserem Mozilla Addon eine sehr lange wartezeit bis zur Freigabe. Vorher wurde diese sofort nach 5 Minuten frei gegeben. Was kann ich tun?

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## [How to download my verified extension?](https://discourse.mozilla.org/t/how-to-download-my-verified-extension/147388)

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**Author:** [@Frozdy](https://discourse.mozilla.org/u/Frozdy)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 6:38am UTC](https://discourse.mozilla.org/t/how-to-download-my-verified-extension/147388 "2026-02-10T06:38:07Z")

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So, I’m completely new to this, it says that my extension is approved, but I can’t find any place to download it, I can’t check the warnings, I can’t work on it since I don’t know if it even works since I can’t test it l…

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## [Confusing emails from Mozilla Add-ons](https://discourse.mozilla.org/t/confusing-emails-from-mozilla-add-ons/147332)

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**Author:** [@richlitt](https://discourse.mozilla.org/u/richlitt)\
**Replies:** 0\
**Last updated:** [February 3, 2026, 9:30am UTC](https://discourse.mozilla.org/t/confusing-emails-from-mozilla-add-ons/147332 "2026-02-03T09:30:56Z")

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I am getting emails infrequently - every few weeks - from \`nobody@mozilla.org\`. This is the most recent one: Hello, An email was received, apparently from you. Unfortunately we couldn’t process it because of: TO: add…

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## [Possible issue with new data\_collection\_permissions soon to be required?](https://discourse.mozilla.org/t/possible-issue-with-new-data-collection-permissions-soon-to-be-required/146829)

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**Author:** [@Rhialto](https://discourse.mozilla.org/u/Rhialto)\
**Replies:** 4\
**Last updated:** [February 1, 2026, 11:59am UTC](https://discourse.mozilla.org/t/possible-issue-with-new-data-collection-permissions-soon-to-be-required/146829 "2026-02-01T11:59:59Z")

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I just did an update and got a warning about adding this, still not mandatory for now but I tried to add it and there was a conflict because I also use “strict\_min\_version”: “139.0” which I need because Tab Groups were r…

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## [Extension “Waiting for Reivew” for a unacceptable long time](https://discourse.mozilla.org/t/extension-waiting-for-reivew-for-a-unacceptable-long-time/147285)

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**Author:** [@Dreamliner](https://discourse.mozilla.org/u/Dreamliner)\
**Replies:** 3\
**Last updated:** [January 28, 2026, 4:42pm UTC](https://discourse.mozilla.org/t/extension-waiting-for-reivew-for-a-unacceptable-long-time/147285 "2026-01-28T16:42:18Z")

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My extension Streaming enhanced is waiting for review since 29. December. I thought that maybe they didn’t see it because of the holidays and submitted a new version on 17. January. Why are these submissions not getting …

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## [Revert to old GUI](https://discourse.mozilla.org/t/revert-to-old-gui/81382)

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**Author:** [@GreenDragon](https://discourse.mozilla.org/u/GreenDragon)\
**Replies:** 4\
**Last updated:** [January 27, 2026, 8:43pm UTC](https://discourse.mozilla.org/t/revert-to-old-gui/81382 "2026-01-27T20:43:24Z")

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Probably somebody has asked this already, sorry for cross-posting. Is there a way of reverting to the old GUI? This new one is a disaster. I want the old style of tabs, as well as the previous design of start page tiles…

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## [Help please](https://discourse.mozilla.org/t/help-please/147173)

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**Author:** [@Jony\_Sokolov](https://discourse.mozilla.org/u/Jony_Sokolov)\
**Replies:** 0\
**Last updated:** [January 15, 2026, 6:13am UTC](https://discourse.mozilla.org/t/help-please/147173 "2026-01-15T06:13:31Z")

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Hello, my addition has been under review for more than a day now.Hello, my add-on has been under review for more than a couple of days now, please fix it UUID: forum-assistant@jony-sokolov.ru

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## [Windscribe 4.x.x Firefox extension release](https://discourse.mozilla.org/t/windscribe-4-x-x-firefox-extension-release/147108)

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**Author:** [@brent.ruggles](https://discourse.mozilla.org/u/brent.ruggles)\
**Replies:** 4\
**Last updated:** [January 11, 2026, 1:54am UTC](https://discourse.mozilla.org/t/windscribe-4-x-x-firefox-extension-release/147108 "2026-01-11T01:54:59Z")

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Hi Mozilla team, I noticed Windscribe’s Chrome/Edge extensions have released version 4.2.2 with the new Anti‑Fingerprinting and privacy updates. Could you please confirm when the corresponding Firefox version will becom…

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## [How do you let the world know about your new add-on?](https://discourse.mozilla.org/t/how-do-you-let-the-world-know-about-your-new-add-on/146831)

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**Author:** [@Rhialto](https://discourse.mozilla.org/u/Rhialto)\
**Replies:** 2\
**Last updated:** [January 7, 2026, 7:57pm UTC](https://discourse.mozilla.org/t/how-do-you-let-the-world-know-about-your-new-add-on/146831 "2026-01-07T19:57:45Z")

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Once published, it is accessible to everyone, but also lost among thousands of others. I’m just curious how you get people to have a look and test it, review it. I made a post on Connect where I thought I would get feed…

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## [Add-on auto-approved then permanently disabled ~10 minutes later (no actionable notes)](https://discourse.mozilla.org/t/add-on-auto-approved-then-permanently-disabled-10-minutes-later-no-actionable-notes/146886)

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**Author:** [@stun\_l0ck](https://discourse.mozilla.org/u/stun_l0ck)\
**Replies:** 4\
**Last updated:** [January 3, 2026, 6:36pm UTC](https://discourse.mozilla.org/t/add-on-auto-approved-then-permanently-disabled-10-minutes-later-no-actionable-notes/146886 "2026-01-03T18:36:13Z")

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Hi, I’m confused about an AMO takedown and looking for guidance. My extension “YouTube Watch Later Quick Remove” (Add-on #2937910) was auto-screened and approved (email said it was live), then about 10 minutes later it …

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## [Pourquoi je ne peux plus installer l'extension EBuyClub](https://discourse.mozilla.org/t/pourquoi-je-ne-peux-plus-installer-lextension-ebuyclub/146821)

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**Author:** [@papizac](https://discourse.mozilla.org/u/papizac)\
**Replies:** 1\
**Last updated:** [December 24, 2025, 6:31pm UTC](https://discourse.mozilla.org/t/pourquoi-je-ne-peux-plus-installer-lextension-ebuyclub/146821 "2025-12-24T18:31:56Z")

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Bonjour , je voulais réinstaller l’extension de EBuyClub que j’utilisais auparavant, mais ce n’est plus possible.Elle n’a pas été supprimer par le site ,elle est même proposée. Quand je clique sur “ajouter a Firefox” su…

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## [Mail Merge add-on feature questions](https://discourse.mozilla.org/t/mail-merge-add-on-feature-questions/146812)

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**Author:** [@ccw34](https://discourse.mozilla.org/u/ccw34)\
**Replies:** 1\
**Last updated:** [December 24, 2025, 6:16pm UTC](https://discourse.mozilla.org/t/mail-merge-add-on-feature-questions/146812 "2025-12-24T18:16:51Z")

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The mail-merge add-on is very useful, and in general much better than the Microsoft Word - \> Outlook workflow. However, the main thing I think is missing (or, I’ve not worked out how to do it yet) is to filter based on …

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## [Suggestion: It would be very nice to be able to filter the Mozilla add-ons pages to exclude extensions that don't work with your version](https://discourse.mozilla.org/t/suggestion-it-would-be-very-nice-to-be-able-to-filter-the-mozilla-add-ons-pages-to-exclude-extensions-that-dont-work-with-your-version/146690)

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**Author:** [@dalewebb1](https://discourse.mozilla.org/u/dalewebb1)\
**Replies:** 0\
**Last updated:** [December 11, 2025, 7:00pm UTC](https://discourse.mozilla.org/t/suggestion-it-would-be-very-nice-to-be-able-to-filter-the-mozilla-add-ons-pages-to-exclude-extensions-that-dont-work-with-your-version/146690 "2025-12-11T19:00:50Z")

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As I said, It would be very nice to be able to filter the Mozilla add-ons pages to exclude extensions that don’t work with your version. Tired of slogging through add-ons that don’t work with my version.

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## [Cannot switch to my previous Add-on-URL](https://discourse.mozilla.org/t/cannot-switch-to-my-previous-add-on-url/146659)

<div class="topic-metadata">

**Author:** [@kleinanzeigen-enhanced](https://discourse.mozilla.org/u/kleinanzeigen-enhanced)\
**Replies:** 4\
**Last updated:** [December 10, 2025, 7:07am UTC](https://discourse.mozilla.org/t/cannot-switch-to-my-previous-add-on-url/146659 "2025-12-10T07:07:13Z")

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Hi, I recently removed an old Extension (never published) and I want to use the Add-on-URL of this old Extension, but it seems not working. I get “This address name is already in use. Please choose a different one.” But …

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## [Add On Approval Time?](https://discourse.mozilla.org/t/add-on-approval-time/146522)

<div class="topic-metadata">

**Author:** [@RichHickson](https://discourse.mozilla.org/u/RichHickson)\
**Replies:** 5\
**Last updated:** [December 5, 2025, 7:04am UTC](https://discourse.mozilla.org/t/add-on-approval-time/146522 "2025-12-05T07:04:44Z")

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Hi Guys, Submitted an extension for approval on the 13th and am still waiting. Previous extension i submited was approved double quick. Does anyone know how long these things typically take? Thanks

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## [Firefox 145 - all extensions disappeared from toolbar](https://discourse.mozilla.org/t/firefox-145-all-extensions-disappeared-from-toolbar/146596)

<div class="topic-metadata">

**Author:** [@sdbbs](https://discourse.mozilla.org/u/sdbbs)\
**Replies:** 1\
**Last updated:** [December 4, 2025, 4:21pm UTC](https://discourse.mozilla.org/t/firefox-145-all-extensions-disappeared-from-toolbar/146596 "2025-12-04T16:21:13Z")

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I updated to Firefox 145.0.2 (64-bit) using mozilla .deb on Ubuntu 22.04, now all the extensions that I had on my toolbar are gone. My Firefox always starts with ProfileManager, so I know I’m using the same profile as b…

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## [How to fix lost bookmarks ..so far NOTHING works](https://discourse.mozilla.org/t/how-to-fix-lost-bookmarks-so-far-nothing-works/19817)

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**Author:** [@Michael\_Lambert](https://discourse.mozilla.org/u/Michael_Lambert)\
**Replies:** 6\
**Last updated:** [November 24, 2025, 8:40pm UTC](https://discourse.mozilla.org/t/how-to-fix-lost-bookmarks-so-far-nothing-works/19817 "2025-11-24T20:40:58Z")

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I have a BIG problem with lost bookmarks …at the top of the browser I have this in RED …the bookmark and history system will not be functional because one of firefox files is in use by another application.some security s…

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