# Add-on for LastPass keeps disappearing

**URL:** <https://discourse.mozilla.org/t/add-on-for-lastpass-keeps-disappearing/7946>\
**Category:** addons.mozilla.org\
**Created:** [April 7, 2016, 5:37am UTC](https://discourse.mozilla.org/t/add-on-for-lastpass-keeps-disappearing/7946 "2016-04-07T05:37:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jmavila7](https://avatars.discourse-cdn.com/v4/letter/j/c89c15/32.png) [@jmavila7](https://discourse.mozilla.org/u/jmavila7)\
**Post date:** [April 7, 2016, 5:37am UTC](https://discourse.mozilla.org/t/add-on-for-lastpass-keeps-disappearing/7946/1 "2016-04-07T05:37:44Z")

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I am having to reload the LastPass icon to the toolbar every few days. Why does firefox keep dropping it? Or, what do I do to keep it on the toolbar?

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**Author:** ![jorgev](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@jorgev](https://discourse.mozilla.org/u/jorgev)\
**Post date:** [April 12, 2016, 9:28pm UTC](https://discourse.mozilla.org/t/add-on-for-lastpass-keeps-disappearing/7946/2 "2016-04-12T21:28:00Z")

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It sounds like something in your profile is resetting your toolbar customizations. Have you tried disabling other add-ons?

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**Author:** ![jmavila7](https://avatars.discourse-cdn.com/v4/letter/j/c89c15/32.png) [@jmavila7](https://discourse.mozilla.org/u/jmavila7)\
**Post date:** [April 15, 2016, 9:38pm UTC](https://discourse.mozilla.org/t/add-on-for-lastpass-keeps-disappearing/7946/3 "2016-04-15T21:38:05Z")

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Thanks Jorge. I haven’t had a chance to get back to this. How do I review  
my profile?

THX!

JM Avila

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**Author:** ![jorgev](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@jorgev](https://discourse.mozilla.org/u/jorgev)\
**Post date:** [April 19, 2016, 6:08pm UTC](https://discourse.mozilla.org/t/add-on-for-lastpass-keeps-disappearing/7946/4 "2016-04-19T18:08:06Z")

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Testing with all add-ons disabled (except for LastPass) would be a good first step. Opening the toolbar customization panel and restoring it to its defaults could also help.

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**Author:** ![jmavila7](https://avatars.discourse-cdn.com/v4/letter/j/c89c15/32.png) [@jmavila7](https://discourse.mozilla.org/u/jmavila7)\
**Post date:** [May 5, 2016, 2:57am UTC](https://discourse.mozilla.org/t/add-on-for-lastpass-keeps-disappearing/7946/5 "2016-05-05T02:57:54Z")

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Well, I experienced a week or more of both add-ons working fine–LastPass and Keep from Google. I tried Jorge’s suggestion such as disabling all ad-dons and as you can see I only had two. I also tried re-installing Firefox. Result: LastPass came back up everytime I restarted Firefox. Today, even though both ad-dons started when I initiated he PC, after a period of “Sleep” I had to re-load both.  
At this point, I realize that I have Edge available to me from MS and I am seriously thinking of going to another browser.