# Addon listed but not signed

**URL:** <https://discourse.mozilla.org/t/addon-listed-but-not-signed/5583>\
**Category:** Add-on Support\
**Created:** [November 25, 2015, 4:38pm UTC](https://discourse.mozilla.org/t/addon-listed-but-not-signed/5583 "2015-11-25T16:38:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![enricodias](https://avatars.discourse-cdn.com/v4/letter/e/ce73a5/32.png) [@enricodias](https://discourse.mozilla.org/u/enricodias)\
**Post date:** [November 25, 2015, 4:38pm UTC](https://discourse.mozilla.org/t/addon-listed-but-not-signed/5583/1 "2015-11-25T16:38:21Z")

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Hello,

My add-on was reviewed and is now listed but it’s apparently not signed. When a user tries to install he receives a warning telling him that this extension was not verified.

Here is the add-on: [https://addons.mozilla.org/pt-BR/firefox/addon/contasturbo/](https://addons.mozilla.org/pt-BR/firefox/addon/contasturbo/)

I have 3 add-ons and only 2 of them have this problem. Does anyone have a clue of why?

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**Author:** ![erosman](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/erosman/32/15447_2.png) [@erosman](https://discourse.mozilla.org/u/erosman)\
**Post date:** [November 26, 2015, 6:57am UTC](https://discourse.mozilla.org/t/addon-listed-but-not-signed/5583/2 "2015-11-26T06:57:28Z")

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> [@Signed extension shows "could not be verified for use in Firefox" message](https://discourse.mozilla.org/t/signed-extension-shows-could-not-be-verified-for-use-in-firefox-message/5527/4):
>
> Extensions that were signed after November 10th and before November 18th were incorrectly signed, which would lead to the error you see. If this is your case, you’ll need to submit a new version of your add-on or wait until we automatically sign the incorrectly-signed files again (should happen in the coming couple of weeks).

It seems your extension was reviewed on Nov 12 which is in between those dates.

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**Author:** ![enricodias](https://avatars.discourse-cdn.com/v4/letter/e/ce73a5/32.png) [@enricodias](https://discourse.mozilla.org/u/enricodias)\
**Post date:** [November 26, 2015, 12:24pm UTC](https://discourse.mozilla.org/t/addon-listed-but-not-signed/5583/3 "2015-11-26T12:24:20Z")

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The extension also shows 0 daily users but there are several users already using it. Does it mean they won’t get updated automatically?

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**Author:** ![jorgev](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@jorgev](https://discourse.mozilla.org/u/jorgev)\
**Post date:** [December 1, 2015, 5:27pm UTC](https://discourse.mozilla.org/t/addon-listed-but-not-signed/5583/4 "2015-12-01T17:27:42Z")

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There have been some problems with the statistics for the past couple of weeks. Once they are resolved, you should start seeing realistic stats for your add-on. I can see there are [some stats](https://addons.mozilla.org/addon/contasturbo/statistics/?last=30) for your add-on, and the update ping should be working normally.