AMO account login returning permission error: {"detail": "Você não tem permissão para executar essa ação."}

Add-ons
1

Hello everyone,

I am facing an issue when trying to log into my account on the Firefox Add-ons (AMO) platform.

While I am successfully logged into Firefox with my Mozilla account, as soon as I access the addons website (addons.mozilla.org), it shows that I am disconnected.

When I click to sign in, the authentication flow redirects me but fails at the callback URL with the following permission error:
https://mozilla.org...
Error message: {"detail": "Você não tem permissão para executar essa ação."} (You do not have permission to perform this action)

What I have tried so far to fix it:

  • Cleared all site cookies and local storage for Mozilla domains.
  • Tested completely without proxy, VPN, or ad-blockers.
  • Changed Enhanced Tracking Protection from Strict to Standard.
  • Tested on a completely clean profile / private window, but the issue persists.

This appears to be a backend restriction or a server-side permission issue tied to my specific account rather than a local browser configuration.

Could an administrator or reviewer please check if my account is caught in an automated block filter or if there is a flags/permissions issue on my profile?

Thank you in advance for the help!

2

And I’m sorry you’re going through this. Could you please send me a private message with your email address so I can check the issue? Thank you so much.