# Authentication issues

**URL:** <https://discourse.mozilla.org/t/authentication-issues/16776>\
**Category:** Meta\
**Created:** [June 30, 2017, 10:25pm UTC](https://discourse.mozilla.org/t/authentication-issues/16776 "2017-06-30T22:25:11Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![leo](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/leo/32/35237_2.png) [@leo](https://discourse.mozilla.org/u/leo)\
**Post date:** [August 8, 2017, 2:04pm UTC](https://discourse.mozilla.org/t/authentication-issues/16776/3 "2017-08-08T14:04:46Z")

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> [@grin](#):
>
> Apologies if it’s rude to comment here

Not at all, thanks for the feedback.

> [@grin](#):
>
> It took me 20 minutes and two browsers to be able to log in here with my preferred email, and wanted to share the pain a bit. 🙂

It seems like quite a lot of that pain is self-inflicted, though. If you weren’t blocking arbitrary javascript, I reckon it would’ve taken under a minute.

I can understand why things were a little confusing if you weren’t loading jquery, I don’t want to imagine what the authentication page looks like without it.

> [@grin](#):
>
> including bugzilla accounts, mozillians accounts, discourse accounts, ldap account, sync accounts, or god knows what accounts I have lying around which all mozilla something

This is a problem we’re trying to fix in the [IAM project](https://discourse.mozilla.org/t/mozilla-s-identity-and-access-management-iam-initiatives/11845) - ultimately we’re moving towards a more singular Mozilla identity for users.

> [@grin](#):
>
> It would be nice if there was a FAQ about login

We have a guide:

> [@How do I sign up or log in?](https://discourse.mozilla.org/t/signing-up-and-logging-in/16017):
>
> Signing up Click ‘Log in’ in the header of any page: [image] Select ‘Log in with email’ from the authentication options: [image] Enter the email address you want to use in the field: [image] Click ‘Send email’ to send an sign in email to that address: [image] Wait for an email from ‘Mozilla SSO’, open it, and click ‘Sign in to discourse.mozilla-…’: [image] Change the username and name to your liking: Click the ‘Create New Account’ button: [image] You’re now…

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_[View the full topic](https://discourse.mozilla.org/t/authentication-issues/16776)._
