"Awaiting review...."

Add-ons addons.mozilla.org
1

We’ve been submitting our add-on for some time now - and we’ve noticed that we need to get into a queue for review.
We’ve had some mis-communication with our reviewer who rejected our add-on, and asked us to resubmit with source etc etc.

Trouble is, rather than reverting the previously approved version - we have been removed until the new version is reviewed - so we have no add-on for our customers!!

Since we went through a review previously (took 12 days) - can we please have a re-review due to a requested change?

Or can the add-on be live on the store until it is reviewed like previously?

UUID: 426d0505-eb5b-4adf-8755-60e19167c606
URL: https://addons.mozilla.org/en-US/firefox/addon/pageproof-online-review/

2

Thanks for reaching out, @mrad01. We’ve escalated this and you should hear back from the review team in the next day or so.

3

Much appreciated! Good timing, our CEO asked for an update in my report for tomorrow.

Marcus

4

One issue we’ve experienced is the ability to revert to a previously approved version if there is an issue with the new version under review.
I just had a reviewer compile the wrong source and reject our add-on, so now we need to start again.
Can we choose a previously approved version to keep our users happy while we get the new version through?

5

Users should still be able to install and use the last version of the extension that was approved.

This article may be helpful: https://extensionworkshop.com/documentation/publish/what-does-review-rejection-mean-to-users/