Extension Blocked Under AUP Mid-Submission

Add-ons addons.mozilla.org
1

I am seeking some guidance or visibility on an unexpected permanent block my new extension just received.

My extension, Contractless Wallet (ID: 3048079), was flagged and blocked under the Acceptable Use Policy for being “Deceptive or misleading.” However, this happened while I was actively in the middle of the submission process. I was still uploading the src and builder files to the developer dashboard when the submission was locked and rejected and the upload ended up returning a something went wrong style page.

Because the upload was interrupted, an incomplete package was evaluated. The extension is completely legitimate and is a web3 browser based wallet for a blockchain I have developed called Contractless. It contains no misleading or hidden mechanisms, but I wasn’t given the chance to finish uploading the clean source and build scripts to prove it.

I have already submitted an official appeal via the link in the email, but because the extension was completely disabled, I cannot even get a signed .xpi for self-hosting.

Is there an AMO admin who can look into why the review process triggered before the src build file upload process was actually completed? I am happy to provide the full source and build logs to any reviewer.

Thanks for any help or insights you can provide.

2

Hi, and thanks for reaching out, and sorry for the trouble here.

Thank you for the detailed context. The good news is that you have already filed your appeal through the link in the email, which is exactly the right step.

Our team will review the appeal and take another look at everything, so please hold tight while that happens.

Thank you!

-Christos

3

The reason I posted here also, is because the submission process never allowed me to finish the submission, so even in the appeal, no one has the src or builder to check anything, only the plugin itself because it just blocked mid-submission. Thank you for looking into this.

4

That most likely points to an issue with your listing rather than your source code, which is why the automatic block was triggered. When you submit an appeal, the reviewer will look at the information you provide, not your source code, since the listing is what our system flagged in the first place.

5

Thank you for all of your help. They removed the block and I was able to finish uploading the source and builder for review. Ever so grateful.