# How do I get my Mozilla/Firefox Add-ons account back?

**URL:** <https://discourse.mozilla.org/t/how-do-i-get-my-mozilla-firefox-add-ons-account-back/24116>\
**Category:** addons.mozilla.org\
**Created:** [January 5, 2018, 2:37pm UTC](https://discourse.mozilla.org/t/how-do-i-get-my-mozilla-firefox-add-ons-account-back/24116 "2018-01-05T14:37:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![fauxtronic](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/fauxtronic/32/30767_2.png) [@fauxtronic](https://discourse.mozilla.org/u/fauxtronic)\
**Post date:** [January 5, 2018, 2:37pm UTC](https://discourse.mozilla.org/t/how-do-i-get-my-mozilla-firefox-add-ons-account-back/24116/1 "2018-01-05T14:37:30Z")

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When I try to login to my old Add-ons account I get the message ‘unknown account’.

I still have the confirmation email from 2009.  
I can even see my userpage: [https://addons.mozilla.org/en-GB/firefox/user/fauxtronic/](https://addons.mozilla.org/en-GB/firefox/user/fauxtronic/)

But I can’t recover my account.

I created a new firefox account with the same email address because someone said it would link the accounts, but nope. It just created a new add-ons account with gibberish at the end of the URL.

I’ve been out of the Firefox loop for several years so it’s irritating that this would happen when I’m tempted to consider using the browser again.

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**Author:** ![fauxtronic](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/fauxtronic/32/30767_2.png) [@fauxtronic](https://discourse.mozilla.org/u/fauxtronic)\
**Post date:** [January 5, 2018, 5:44pm UTC](https://discourse.mozilla.org/t/how-do-i-get-my-mozilla-firefox-add-ons-account-back/24116/2 "2018-01-05T17:44:04Z")

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I can’t figure out how to delete or close this. Mark has since helped me resolve the issue. Thanks again.

> [@How can I restore my account on addons.mozilla.org?](https://discourse.mozilla.org/t/how-can-i-restore-my-account-on-addons-mozilla-org/10728/8):
>
> I sent an email to the address associated with that account. If you sign up using that address you should be able to recover the account.