Login to new platform mistake

WebThings
#1

Hi all,

I’ve upgraded to the new .io platform. I thought I could use a different email-address which was more convenient. But now the domain is registered to an emailaddress that isn’t recognised. Logging in with the previous email-adress doesn’t work anymore. So now I can’t use the platform!

Can someone please suggest how I can solve this problem? Thanks very, very much in advance for your help. Danielle

#2

No domains were automatically transferred from the old infrastructure to the new, so if the subdomain is marked as unavailable, that means someone else probably already took it.