# Nortek ZWave Plus

**URL:** <https://discourse.mozilla.org/t/nortek-zwave-plus/45938>\
**Category:** WebThings\
**Created:** [September 28, 2019, 6:43pm UTC](https://discourse.mozilla.org/t/nortek-zwave-plus/45938 "2019-09-28T18:43:45Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![lacojim](https://avatars.discourse-cdn.com/v4/letter/l/c77e96/32.png) [@lacojim](https://discourse.mozilla.org/u/lacojim)\
**Post date:** [September 28, 2019, 6:43pm UTC](https://discourse.mozilla.org/t/nortek-zwave-plus/45938/1 "2019-09-28T18:43:45Z")

</div>

I just purchased this device from Amazon. Raspian sees it just fine and the Gateway sees both the serial ports it provides. It appears to setup the ZWave correctly, but fails to find the Zigbee side of the dongle. I did a search here and it appears the device is supported. However, I get this:

2019-09-28 19:37:04.573 INFO : Loading add-on: zigbee-adapter  
2019-09-28 19:37:05.374 INFO : zigbee: Opening database: /home/pi/.mozilla-iot/config/db.sqlite3  
2019-09-28 19:37:05.422 INFO : zigbee: Loading add-on for zigbee-adapter from /home/pi/.mozilla-iot/addons/zigbee-adapter  
2019-09-28 19:37:05.853 INFO : zigbee: DEBUG config = ‘’  
2019-09-28 19:37:10.993 INFO : zigbee: Serial ports that were found:  
2019-09-28 19:37:11.224 INFO : zigbee: Serial Device found @ /dev/ttyAMA0  
2019-09-28 19:37:11.227 INFO : zigbee: Serial Device found @ /dev/ttyS0  
2019-09-28 19:37:11.229 INFO : zigbee: USB Serial Device 10c4:8a2a Vendor: Silicon Labs Serial: 51301242 found @ /dev/ttyUSB0  
2019-09-28 19:37:11.231 INFO : zigbee: USB Serial Device 10c4:8a2a Vendor: Silicon Labs Serial: 51301242 found @ /dev/ttyUSB1  
2019-09-28 19:37:11.233 ERROR : zigbee: Failed to load zigbee-adapter - No Zigbee dongle found

Is it possible I just have a bad dongle?

---

<div class="post-metadata">

**Author:** ![mstegeman](https://avatars.discourse-cdn.com/v4/letter/m/b782af/32.png) [@mstegeman](https://discourse.mozilla.org/u/mstegeman)\
**Post date:** [September 29, 2019, 12:33am UTC](https://discourse.mozilla.org/t/nortek-zwave-plus/45938/2 "2019-09-29T00:33:12Z")

</div>

The only Zigbee dongles which are currently supported are the Digi XStick and the Conbee (1 & 2). See here for more information: [https://github.com/mozilla-iot/wiki/wiki/Supported-Hardware#zigbee](https://github.com/mozilla-iot/wiki/wiki/Supported-Hardware#zigbee)

---

<div class="post-metadata">

**Author:** ![lacojim](https://avatars.discourse-cdn.com/v4/letter/l/c77e96/32.png) [@lacojim](https://discourse.mozilla.org/u/lacojim)\
**Post date:** [September 30, 2019, 3:14am UTC](https://discourse.mozilla.org/t/nortek-zwave-plus/45938/3 "2019-09-30T03:14:10Z")

</div>

I already have the Conbee II, but I was hoping this one could replace it, having a two in one solution. It seems a fairly popular device with other HA systems. What are the chances this will be supported in the future?

---

<div class="post-metadata">

**Author:** ![mstegeman](https://avatars.discourse-cdn.com/v4/letter/m/b782af/32.png) [@mstegeman](https://discourse.mozilla.org/u/mstegeman)\
**Post date:** [September 30, 2019, 2:51pm UTC](https://discourse.mozilla.org/t/nortek-zwave-plus/45938/4 "2019-09-30T14:51:36Z")

</div>

See here: [https://github.com/mozilla-iot/zigbee-adapter/issues/97](https://github.com/mozilla-iot/zigbee-adapter/issues/97)

---

<div class="post-metadata">

**Author:** ![lacojim](https://avatars.discourse-cdn.com/v4/letter/l/c77e96/32.png) [@lacojim](https://discourse.mozilla.org/u/lacojim)\
**Post date:** [September 30, 2019, 11:02pm UTC](https://discourse.mozilla.org/t/nortek-zwave-plus/45938/5 "2019-09-30T23:02:25Z")

</div>

Ah, interesting to see that it is a discontinued product. I guess I will be sending it back to Amazon. I don’t yet have any ZWave devices, but was planning for the future. I will stick with the ConBee II for now I guess and look at ZWave dongles once I consider ZWave devices. Thanks again.