# Not receiving emails from Mozilla about the weekly challenges!

**URL:** <https://discourse.mozilla.org/t/not-receiving-emails-from-mozilla-about-the-weekly-challenges/49718>\
**Category:** Open Voice Data Challenge Pilot\
**Created:** [December 3, 2019, 4:49pm UTC](https://discourse.mozilla.org/t/not-receiving-emails-from-mozilla-about-the-weekly-challenges/49718 "2019-12-03T16:49:07Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![malaika](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@malaika](https://discourse.mozilla.org/u/malaika)\
**Post date:** [December 3, 2019, 4:49pm UTC](https://discourse.mozilla.org/t/not-receiving-emails-from-mozilla-about-the-weekly-challenges/49718/1 "2019-12-03T16:49:07Z")

</div>

Excited to see week 3 has started but I am not receiving any notification emails! Or maybe I missed them.

---

<div class="post-metadata">

**Author:** ![r\_LsdZVv67VKuK6fuHZ\_tFpg](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@r\_LsdZVv67VKuK6fuHZ\_tFpg](https://discourse.mozilla.org/u/r_LsdZVv67VKuK6fuHZ_tFpg)\
**Post date:** [December 6, 2019, 12:18am UTC](https://discourse.mozilla.org/t/not-receiving-emails-from-mozilla-about-the-weekly-challenges/49718/2 "2019-12-06T00:18:05Z")

</div>

Thanks for letting us know! This is a known issue that we have found with the way that emails are being captured during the pilot. People who had an account before the challenge are not being tagged with the challenge extension so are not receiving challenge emails even if they have signed up for them. We are working on getting a better system in place for the future.

---

<div class="post-metadata">

**Author:** ![malaika](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@malaika](https://discourse.mozilla.org/u/malaika)\
**Post date:** [December 6, 2019, 12:27am UTC](https://discourse.mozilla.org/t/not-receiving-emails-from-mozilla-about-the-weekly-challenges/49718/3 "2019-12-06T00:27:02Z")

</div>

Thank you for the response