# \*\* READ THIS NOW - before you post here - READ ME NOW and about Thunderbird \*\*

**URL:** <https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074>\
**Category:** Thunderbird\
**Created:** [April 7, 2023, 1:11pm UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074 "2023-04-07T13:11:33Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![wsmwk](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/wsmwk/32/20777_2.png) [@wsmwk](https://discourse.mozilla.org/u/wsmwk)\
**Post date:** [April 7, 2023, 1:11pm UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074/1 "2023-04-07T13:11:34Z")

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Do not post Thunderbird items here - discourse is NOT monitored, so you are unlikely to get a response here.

**Use these active and official locations to get help and information about Email, desktop and Android (K-9) communications:**

- [https://support.mozilla.org/en-US/products/thunderbird](https://support.mozilla.org/en-US/products/thunderbird) for help, support and to ask questions
- [https://connect.mozilla.org/](https://connect.mozilla.org/) to post ideas and voting on ideas (including UX), and general discussion
- [https://thunderbird.topicbox.com/groups/beta](https://thunderbird.topicbox.com/groups/beta) for users of [Beta](https://www.thunderbird.net/en-US/download/beta/)
- [https://thunderbird.topicbox.com/groups/](https://thunderbird.topicbox.com/groups/) for planning, developer and add-ons, Android and many other subjects
- Help others or get involved [https://www.thunderbird.net/get-involved/](https://www.thunderbird.net/get-involved/)
- Help for developing [https://developer.thunderbird.net/](https://developer.thunderbird.net/)

Thunderbird Website: [https://thunderbird.net](https://thunderbird.net/)

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**Author:** ![wsmwk](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/wsmwk/32/20777_2.png) [@wsmwk](https://discourse.mozilla.org/u/wsmwk)\
**Post date:** [April 7, 2023, 1:15pm UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074/2 "2023-04-07T13:15:43Z")

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Pinned on April 7, 2023, 1:15pm UTC



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**Author:** ![rokejulianlockhart.rymcmt](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/rokejulianlockhart.rymcmt/32/63195_2.png) [@rokejulianlockhart.rymcmt](https://discourse.mozilla.org/u/rokejulianlockhart.rymcmt)\
**Post date:** [August 27, 2023, 3:48am UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074/3 "2023-08-27T03:48:07Z")

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> [@wsmwk](#):
>
> Discourse is no longer actively monitored for Thunderbird support, discussion and suggestions.

Why? [https://support.mozilla.org/](https://support.mozilla.org/) is awful.

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**Author:** ![wsmwk](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/wsmwk/32/20777_2.png) [@wsmwk](https://discourse.mozilla.org/u/wsmwk)\
**Post date:** [September 24, 2023, 2:17am UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074/4 "2023-09-24T02:17:36Z")

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One major reason is its capabilities best support the number of users who need help. (It may not be best of breed, but it does the job)

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**Author:** ![pseud](https://avatars.discourse-cdn.com/v4/letter/p/3d9bf3/32.png) [@pseud](https://discourse.mozilla.org/u/pseud)\
**Post date:** [October 14, 2023, 11:43am UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074/5 "2023-10-14T11:43:14Z")

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I’m afraid I have to agree - I’m here because after a good couple of hours of going round in circles I’ve given up with the ‘support forum’. If I post, I want to be able to see where I’m posting - it seems to me if I post on that support forum, I’m posting into a black hole with no apparent bottom. I’ve clicked on what seems like a gazillion idiot buttons that shunt me through various apparently irrelevant filtering questions before sending me back around again - finally I get to a support form there and I have no idea how I got to it and, as I said, I can’t see were I’m posting too. Is what I write public; is it private? It says ‘Ask your question’ - to whom? It seems like a very closed system.

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**Author:** ![wsmwk](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/wsmwk/32/20777_2.png) [@wsmwk](https://discourse.mozilla.org/u/wsmwk)\
**Post date:** [October 14, 2023, 12:23pm UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074/6 "2023-10-14T12:23:28Z")

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Closed on October 14, 2023, 12:23pm UTC



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**Author:** ![wsmwk](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/wsmwk/32/20777_2.png) [@wsmwk](https://discourse.mozilla.org/u/wsmwk)\
**Post date:** [January 28, 2024, 2:03am UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074/7 "2024-01-28T02:03:12Z")

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Unpinned on January 28, 2024, 2:03am UTC



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**Author:** ![wsmwk](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/wsmwk/32/20777_2.png) [@wsmwk](https://discourse.mozilla.org/u/wsmwk)\
**Post date:** [January 28, 2024, 2:04am UTC](https://discourse.mozilla.org/t/read-this-now-before-you-post-here-read-me-now-and-about-thunderbird/113074/8 "2024-01-28T02:04:11Z")

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Pinned on January 28, 2024, 2:04am UTC