Reset 2 Factor Authentication


(Matthew G. Saroff) #1

My phone went T**s up, and I had to do a hard reset.

I lost the settings for my 2FA (Google Authentication) for Mozilla, and I cannot find my on paper codes.

I can still login on my home laptop, but away from home, I need to use 2FA to login.

How would I reset/recover my 2FA?

Never mind.

I found it at https://accounts.firefox.com/settings/

Disable and then reenable 2fa, and then scan the barcode.

Saved the recovery codes.


(Henrik Mitsch) #2

Hi @msaroff,

looks like things worked out well for you? Please let us know if you have any additional issues.

Best regards,
Henrik


(Matthew G. Saroff) #3

One minor issue, I had to google to find that url, I could not find it from my profile page.

Maybe I missed something, but I have it bookmarked now.