Transfer ownership of two add-ons from inaccessible account (lost 2FA, no backup codes)

Add-ons
1

Hello AMO team,

I’m the developer of two add-ons published from my old AMO account, which I can no longer access: I lost the authenticator app used for two-step authentication, and I have no backup authentication codes and no account recovery key for that account. Password reset is impossible (the reset flow requires a TOTP code, and no recovery key exists on the account).

I was advised on Mozilla Support (Client Challenge) to ask here instead.

I would like to request an official transfer of ownership of the following two add-ons from the old account to my new account:

1. **Admin-panel quick access** — Admin-panel quick access – Get this Extension for 🦊 Firefox (en-US) (add-on id 2650700, guid `{dc8766bb-be8a-4bf9-aec8-6bf114d6ed24}`)

2. **TripleKeep** — TripleKeep – Get this Extension for 🦊 Firefox (en-US) (add-on id 2654061, guid `{ddb290f5-c226-4a22-9dd0-b1731169d15b}`)

- Old account: User Profile for Shepel – Add-ons for Firefox (en-US) (“Shepel”, registered 2020-02-19)

- New account: User Profile for Shepel Pavel – Add-ons for Firefox (en-US) (“Shepel Pavel”, email shepelpavel@mail.ru)

Proof of ownership:

- The **support email listed on BOTH add-on listings is pavel@shepel.net** — an email I control and have full access to. I can reply to any verification message sent to that address.

- Both listings link to my GitHub repositories, which I still control: GitHub - shepelpavel/go-to-admin · GitHub (branch `firefox`) and GitHub - shepelpavel/triple-keep · GitHub (branch `firefox_ver`).

- The manifests in those repositories match the published versions exactly: “Go To Admin” version 1.3 (= published version 1.3 of admin-panel-quick-access/s) and “TripleKeep” version 1.4 (= published version 1.4 of triplekeep).

- Commit history in those repos (author shepelpav@gmail.com, dated 2020) matches the AMO submission dates (2020-07-02 / 2020-07-23 / 2020-08-11).

I have intentionally not re-uploaded these add-ons under the new account to avoid GUID conflicts — I’m requesting an official ownership transfer instead.

Please let me know if you need any additional verification. Thank you!

Best regards,

Pavel Shepel

pavel@shepel.net

@mozchris could you please take a look?

2

HI there!
Please allow me a few days to talk to the team and I will get back to you.

Thank you