Hi,
I’m unable to log in to Mozilla Add-ons (AMO). After signing in with my Mozilla account, I receive the following error:
{"detail":"You do not have permission to perform this action."}
My Mozilla account itself works normally (I logged in here via it), but I can’t access AMO.
Could someone from the Add-ons team please check whether there is a restriction or permission issue on my account?
I can provide my Mozilla account email privately if needed.
Thanks!
mozchris
(mozchris)
September 9, 2026, 2:58pm
2
Hi Chris, I am sending you a PM. Thanks
Lambosaur
(Lam Yeung)
September 28, 2026, 8:02am
3
Hi! I’m also experiencing the same issue too
mozchris
(mozchris)
September 28, 2026, 8:35pm
4
Please send me a private message with your email address. Thank you
Lambosaur
(Lam Yeung)
September 29, 2026, 2:54am
5
Sorry, I do not know where I can send a PM lol.
@mozchris I’m new on this Discourse instance, so I think I can’t DM yet. I’m having the same issue. Could you DM me?
Hi @mozchris I have the same issue
mozchris
(mozchris)
October 13, 2026, 9:33pm
8
I’ve sent you a private message
I’m getting the same thing and was trying to register to the addons thing. I don’t know the structure or intricacies of the Mozilla/Firefox account shenanigans but all the same. Checked, no emails from Mozilla notifying me of a suspended or banned account. Please help.