# Unable to login to https://addons.mozilla.org

**URL:** <https://discourse.mozilla.org/t/unable-to-login-to-https-addons-mozilla-org/5410>\
**Category:** addons.mozilla.org\
**Created:** [November 18, 2015, 8:08pm UTC](https://discourse.mozilla.org/t/unable-to-login-to-https-addons-mozilla-org/5410 "2015-11-18T20:08:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pingler](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/pingler/32/31054_2.png) [@pingler](https://discourse.mozilla.org/u/pingler)\
**Post date:** [November 18, 2015, 8:08pm UTC](https://discourse.mozilla.org/t/unable-to-login-to-https-addons-mozilla-org/5410/1 "2015-11-18T20:08:56Z")

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Hello,

We are the publishers of an addon and we are unable to login to our account at [https://addons.mozilla.org/](https://addons.mozilla.org/) I tried Forgot Password to try and get a password emailed to our registered email address and nothing has been received over the course of 2 days.

Please can someone help us get back into our account?

Thank you

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**Author:** ![jorgev](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@jorgev](https://discourse.mozilla.org/u/jorgev)\
**Post date:** [November 24, 2015, 6:02pm UTC](https://discourse.mozilla.org/t/unable-to-login-to-https-addons-mozilla-org/5410/2 "2015-11-24T18:02:32Z")

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Please email amo-admins AT mozilla DOT org if you are still experiencing problems.

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**Author:** ![pingler](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/pingler/32/31054_2.png) [@pingler](https://discourse.mozilla.org/u/pingler)\
**Post date:** [November 25, 2015, 5:09am UTC](https://discourse.mozilla.org/t/unable-to-login-to-https-addons-mozilla-org/5410/3 "2015-11-25T05:09:33Z")

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Thank you for your kind suggestion.