# Webthings.io is down. Unable to access

**URL:** <https://discourse.mozilla.org/t/webthings-io-is-down-unable-to-access/114157>\
**Category:** WebThings\
**Created:** [May 8, 2023, 11:59am UTC](https://discourse.mozilla.org/t/webthings-io-is-down-unable-to-access/114157 "2023-05-08T11:59:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Antonio\_Benci](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/antonio_benci/32/72795_2.png) [@Antonio\_Benci](https://discourse.mozilla.org/u/Antonio_Benci)\
**Post date:** [May 8, 2023, 11:59am UTC](https://discourse.mozilla.org/t/webthings-io-is-down-unable-to-access/114157/1 "2023-05-08T11:59:57Z")

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Is [https://webthings.io/](https://webthings.io/) down again?  
Unable to connect.

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**Author:** ![EricEdberg](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/ericedberg/32/29005_2.png) [@EricEdberg](https://discourse.mozilla.org/u/EricEdberg)\
**Post date:** [May 8, 2023, 12:13pm UTC](https://discourse.mozilla.org/t/webthings-io-is-down-unable-to-access/114157/2 "2023-05-08T12:13:25Z")

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I get a ICANN lookup failure on the DNS registration. Don’t know the IP address of the server but wonder if using that would work?

 ![image](https://us1.discourse-cdn.com/flex001/uploads/mozilla/original/3X/8/8/889ccd30a7e69712c5ee757017f5b02e44aaf5f3.png)

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**Author:** ![not\_a\_number](https://avatars.discourse-cdn.com/v4/letter/n/e0b2c6/32.png) [@not\_a\_number](https://discourse.mozilla.org/u/not_a_number)\
**Post date:** [May 8, 2023, 10:07pm UTC](https://discourse.mozilla.org/t/webthings-io-is-down-unable-to-access/114157/3 "2023-05-08T22:07:35Z")

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I have been unable to logon too.

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**Author:** ![EricEdberg](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/ericedberg/32/29005_2.png) [@EricEdberg](https://discourse.mozilla.org/u/EricEdberg)\
**Post date:** [May 13, 2023, 7:25pm UTC](https://discourse.mozilla.org/t/webthings-io-is-down-unable-to-access/114157/4 "2023-05-13T19:25:49Z")

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FYI: [webthings.io](http://webthings.io) is up again. Not sure when service was restored but I can access my home instance…

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**Author:** ![bfrancis](https://sea1.discourse-cdn.com/flex001/user_avatar/discourse.mozilla.org/bfrancis/32/43355_2.png) [@bfrancis](https://discourse.mozilla.org/u/bfrancis)\
**Post date:** [May 17, 2023, 9:48am UTC](https://discourse.mozilla.org/t/webthings-io-is-down-unable-to-access/114157/5 "2023-05-17T09:48:04Z")

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Hi, sorry for not replying to this sooner.

Unfortunately after a period of relative stability, we have recently been plagued by DNS outages again. The [webthings.io](http://webthings.io) registration server is crashing fairly regularly, which requires me to go in and manually reboot it (often late at night).

I think we now know what the cause of the problem is, but I don’t personally know enough about PowerDNS to fix it myself, or even put in place a workaround, and haven’t yet been able to find time to learn. I have [filed an issue](https://github.com/WebThingsIO/registration_server/issues/99) with the details in case anyone with experience of PowerDNS is able to help!

Apologies for the ongoing outages.