Discourse Moderation Guidelines

Discourse is governed by Mozilla’s Community Participation Guidelines as well as the following guidelines to ensure that it remains a safe and effective forum for conversations related to Mozilla.

Violation of Discourse Moderation Guidelines or the Mozilla Community Participation Guidelines are grounds for removing posts or curtailing your posting privileges on the site.

These Guidelines are followed by all of Discourse’s Moderators. Any Discourse users can contribute to keeping discourse civil by flagging posts that violate these guidelines.

About Moderators:

Moderators are a combination of staff community managers and trusted community members who have committed to regularly reviewing and evaluating flagged posts according to these guidelines. You can see the full list of moderators here. Moderators who do not regularly review posts will be removed. From time to time we will call for new moderators, if you would like to be considered please fill out this form to apply.

Guidelines:

Flagged posts will be reviewed according to the following guidelines.

  1. Inappropriate:

  • Personal Attacks: While we encourage civilized discourse and disagreement we require that you criticize things, not people. Criticism of individual people will be flagged and removed. Examples of things include: interfaces, programs, and products. Examples of people include: developers, community managers, community members, and users.
  • Disruptive behaviour: Sustained disruption of forum conversation will not be tolerated. This includes: trolling, heckling, or promoting hostility.
  • Derogatory Language: Any language that is harmful or hurtful to a protected group, or that is directly or indirectly discriminatory.
  • Sexual Content: Any posts that contain sexual content or link to third party sites with sexual content.
  • Influencing Unacceptable Behaviour: Any behaviour that insights violence, personal attacks or other behaviour that violates our CPG.

  1. Spam:

  • Promotional content: If it contains or links to a third party site that is trying to sell something.
  • Direct links to executable files. Moderators may remove these links to protect users from potentially malicious downloads. (You can post a link to the webpage that contains the file download but it may also be removed if a Moderator finds that the web page content could be harmful or if the web page link is spam.)
  • Links to third-party download sites for Mozilla Products: Third-parties sometimes fetch the wrong builds, or add malicious software to the download. Moderators may edit or remove links to third-party download sites.
  • Nonsensical/Non-human: Unrelated, bot-created, jibberish.
  • Duplicate Content: Do not repost the same thing multiple times, duplicate posts or excessively push a post to get to the top of the list.
  • Sensitive Information: Don’t post any sensitive information. Moderators will remove personal information from posts to protect your privacy.

  1. Off-topic:

  • To the entire platform: Content that has nothing to do with the topic or Mozilla will be removed.

  • To the category: Content in the wrong category or isn’t relevant to the current topic it may be removed or you may be asked to move it.