How can i reset my password?


(Chuck Lu) #1

Hi,
I try to login this account on chrome, and failed.
I am not sure which password I used for this website,I can submit an issue here because I have make firefox remember the password for my account.

I got the error info "WRONG EMAIL OR PASSWORD. DID YOU USE YOUR PRIMARY MOZILLA EMAIL AND CORRECT LDAP PASSWORD?"
And I can not find the forgot password option on login page.

By the way, I have tried to login with my github account yesterday,but when I authorize you ,you just turn me back to the login page again. It’s a dead loop.


(Leo McArdle) #2

You can’t reset your password, as we don’t store any.

The error you’re seeing is because you’re trying to log in with an LDAP account, which only Mozilla employees and a few volunteers have.

Try logging on with email, using the instructions described here: How do I sign up or log in?