[IMPORTANT] Council Elections - Spring 2018 - Nominee Q&A

Reps
4

What is, in your own view, the Mozilla Reps program’s biggest strength and weakness?

  • Strength - diverse global communities that include people with different abilities, culture-background, age, experiences, and interests.

  • Weakness - lack of resources (time) to keep engaging and motivating long-time participator. People still contribute, with or without Rep program seems less different.

Identify something that is currently not working well in the Mozilla Reps program and which you think could be easy to fix. How would you approach a possible fix?

  1. Report system is not working well.

    • It’s difficult to tell if a Rep is an active contributor or not from personal profile page (eg., https://reps.mozilla.org/u/irvin/ ) because people don’t report.
    • Report procedure is frustrated that need to choose from 3 lists of activities, initiative and contribution area. Not easy to suggest or remove some categories from the list.

    My solution is,

    • Adding some buttons of most common activities on rep dashboard. People can report most common activities by clicking the button, and ease the form filling experience.
    • Showing statistic of activities categories on rep personal profile and rep portal. Making report data more discoverable.
    • Add a link to discourse discussion and ask people to suggest options of 3 lists.

  2. Event check-in system is not working well.

    • Non-vouched Mozillians cannot sign into the event with “I attended this event” button.
    • Too complicated to create the event that prevents people from doing so.

    My solution is,

    • Enable everyone to “attended the event” whether they’re vouched-Mozillians or has no Mozillians account. Add a QR code lead to simple sign-up form, ask people to just leave their nickname and email (options) if they’re not logged-in.
    • If the event is not asking for resources, we can make most form item optionable.

What are the top three issues you want the Council to address in case you get elected? Why? How would you approach these issues?

  1. Run Rep survey every quarter, either in the simple or systematic way. Ask people’s feelings, suggestions on Rep Program and Mozilla.
    Get some metrics.

  2. Let Rep become more important to Mozilla, with above data. Beside representing Mozilla, let Rep also represent our user.

  3. Engage more with rep (begin with the survey).

What are the specific qualities and skills that you have that you think will help you be an effective Council member?

  • I had been in rep program from the beginning since 2012. I’m an experienced Mozillians participating in both regional and global community for more than 14 years. I had seen the beginning of the project and it’s evolving. I know the problems, weakness, and strength of Mozilla.

  • I know the challenge to grows the community from its birth. I can help ease the difficult of local rep and community.

Which of your contributions from the past 18 months had the biggest impact on the Reps program on a programmatic level?

Which past achievement as a Rep would you tell your best non-Mozilla friend about?

  • I had been voted as “the most influence” of Mozilla Summit 2013 in SFO venue.
  • I had engaging/speaking to thousands of students, volunteers and users, tell them a little about Mozilla, and help them as a rep.

Not all Reps are using the reporting form to report their Reps activities. Why do you think that is?

  • I had addressed the problem and solution in question 2.


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