Agreed. Discourse was supposed to help unify everything into one, but it almost seems to have done the opposite, but that’s a discussion for another thread.
On one hand, this does increase fragmentation, because it’s throwing another app at the current communication problem Mozilla has. But, on the other, it decreases our (community ops’) fragmentation. Our discussions often move from Telegram to IRC to Mumble to Discourse. Ideally Slack would replace both Telegram and IRC, but that’s something we wouldn’t figure out until we use it for a while.
My thoughts are that Discourse and IRC/Slack/Telegram are typically used differently, at least for us. The IM programs are used for rough ideas and high-level brainstorming. Discourse is used for more refined proposals. That way, we know what we want, but we’re not filling up inboxes in the process. It also doesn’t stop people from adding their opinions if they weren’t in the synchronous discussion. It’s just easier to throw out ideas in IM than it is on a more forum setting.
That seems unnecessary. I have two - VictorOps and Slack. If you count Telegram as a Mozilla app, three. Telegram is nice and all, but it’s closed, which discourages participation. I’d love if all teams were on somewhere that people can actually access.