I have two major concerns about Slack:
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Fragmentation: We already have IRC for real-time communication. Many people are already there. Using Slack it means that we expect people to use yet another tool just for Community Ops. If there was a wider decision at Mozilla to move away from IRC this would make more sense, but right now I don’t see why things that are being discussed on Telegram can’t be discussed on IRC.
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It’s a closed proprietary platform. Which beyond the philosophical aspect it raises the participation barrier. A contributor has to agree on a 3rdp party’s terms of use, in order to participate to the discussions (same problem Telegram has). Have we also check migration support on Slack? What happens if Slack shuts down? Can we export/import archives somewhere else?