I changed the background in Firefox to black because I couldn’t see the normal shutdown options after the change yesterday. Now I can’t see anything and I can’t change it.
What can I do? Everything is black when I use the browser.
Let me help you!
- open about:preferences
- use the search on the top to look for “colors”
- from the results click the bottom right button - that will show you your background color dialog:
Hello,
I know the place. Thank you.
Everything is black, so I see nothing from this picture on my screen.
So changing the color back didn’t help?
You can also use Firefox Reset to fix it - but it will remove also all addons, so make sure you have a backup of addons data if you have any data stored in the addons.
You start the reset from “about:support” page.
More info here (I’m not sure you will see anything there though):
https://support.mozilla.org/kb/refresh-firefox-reset-add-ons-and-settings
Hello,
I can’t see where I can change the color back, because everything is black.
I stop with Firefox.
I don’t like it al all that my account is blocked, because I special for this issue I had this account.
When I use Firefox as browser, on every page I see nothing only a black page.
Hi @Irisjoy, you might want to try to re-install Firefox or refresh your Firefox to reset it back to its default state. Instructions are available at https://support.mozilla.org/kb/troubleshoot-and-diagnose-firefox-problems#w_4-reinstall-firefox.
Hello,
With re-install, do I retain the bookmarks?