I agree on the “visibility” part, though for me the “solution” above still stands in that case, since the external communication part is handled in the Identity/Comms Working Group and I don’t have any other idea for “Showing what Reps are doing on a daily basis” right now.
For the “Accountability” part, we’ve splitted that out to a separate topic. So let’s focus on the visbility of what Reps are doing here.