How well are companies implementing the California Consumer Privacy Act (CCPA)? Help find out

Communities North America
#1

Consumer Reports is just starting a cooperative study, to test how well companies are complying with the opt-out provision of the CCPA.

We want to better understand whether—and how—companies are complying with the law, and whether the process is accessible for California citizens.

We’re inviting Californians to try opting out of the sale of their information from one of the companies on the new data broker registry, and to report back on your experience.

If you’re interested in trying it out, please visit…

https://volunteer.consumerreports.org/datarightsstudy

(I did one as part of the first group, and got mixed results. The link that “my” company gave the state was broken, but after I found the right one, they manually dug into a bunch of mailing lists and removed me. Your results will probably be different, which is why we’re trying to get more testers.)

Please share in any forum where this is on-topic.

Thank you in advance, and please let me know if you have any questions.

#2

Follow up on the California Consumer Privacy Act study: Consumer Reports is now at 80% of tests completed. How well are companies handling “Do Not Sell” requests?

https://volunteer.consumerreports.org/datarightsstudy

The study is simple to join, and the instructions walk you through it. It’s a great way to not just help with a research project, but also learn how to exercise your rights under CCPA.

I have gotten everything from a 404, to a simple web form, to a long email thread with a company VP having to handle a CCPA request for the first time.

The good news is that a lot of companies are pretty well prepared for CCPA, but we’re seeing some unusual ones.

The results of this study will help with the design of future open-source privacy tools and services.