I can't import my passwords from .csv file

Hello, Yesterday I had exported passwords as .csv and bookmarks.json before I Reinstalling Windows 10. Today I installed Mozilla Firefox again and now I want to import my passwords in new Firefox browser. But to my terrible surprise mozilla has not that function to “import from .csv”. and Also when I imported bookmarks.json All bookmark links where lost and only two empty folder added to mozilla bookmarks. I got too angry in real. What a hell is going on?

What can I do now?

that is a big FAIL. :cold_face:

we deserve better, even in windows.

Hmm, that’s puzzling because there’s a help article about it:


Try this to re-enable the missing menu item:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste import and pause while the list is filtered

(3) Double-click the signon.management.page.fileImport.enabled preference to switch the value from false to true

(4) Open the Logins and Passwords page or, if it’s already open, Reload it

This was a backup you made yourself from your old Firefox? Did you use the “Restore” function? That is the only one that can read JSON; the Import function only reads HTML.


You’ll need to use the “Choose File…” option and point Firefox to your backup file (any backup file already listed on the Restore menu is from the new installation).

Any luck?

Thanks. I have imported saved passwords now but the passwords can’t be recovered because there is not any links in the .json file.
In conclusion, on that partly terrible disappointment form me I should take it easy.
Thanks again.

Hmm, I’m puzzled how you got a blank backup file. Was your Firefox having problems with history and bookmarks before your reinstall?

Do you have any other kind of backups from before the system reinstall?

Did you use one of the built-in methods of refreshing Windows that preserves your data in a


temporary folder?

I hadn’t problem with bookmarking but I was awkward by smart redirects.


I just reinstalled Win10
So I am keep calm. Happy new year, everybody :sunglasses: