Locked out of my add-on due to Firefox 2FA:

Original thread is here:


While I hopelessly wait for some guidance as to how to restore access to my account, what can I do if everyone shrugs their shoulders and tells me to create a new account? Do I duplicate my add-on’s listing? I have the current source code on hand and I can reupload if I have to, but my original account isn’t going anywhere. Is there a process for this?

You can email amo-admins AT mozilla DOT com to get some help for this. We can’t help you with your Firefox Account, but may be able to transfer your add-on if necessary.

Thank you, Jorge.

I will shoot them an email and see what my options are.