Mozilla Add-ons: Topaz SigIDExtLite extension inaccessible due to email of account no longer existing

Hello Mozilla team,

Topaz Systems, Inc. contacted out developers to develop an add-on for Firefox several years ago. The contractors did it under their email address that now no longer exists. Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but cant enter the code for the 2 step authentication as the code is sent to the email that no longer exists. We have other Topaz add-ons that we were able to add under our official Topaz account. We would like to transfer the SigIDExtLite extension from the non-existent email account to the official Topaz account.

Account with email that no longer exists: rajesh@uurmi.com

Official Topaz account: topazsystemsinc@gmail.com

This is important to us as the id of the extension used within the non-existent account is preventing us from loading another extension with the same id. This is to prevent us having to rebuild our NMH software that must use the appropriate id for communication.

Any help would be appreciated.

You can reach me at peter_d@topazsystems.com as well.

Best,

Peter

Hi Peter, can you please forward this to amo-admins [at] mozilla.com? Thanks.