My add-ons cannot log in normally

I have sent the email application as required and received a reply, but my add-ons still cannot be logged in, and it keeps prompting “You do not have permission to perform this operation.” as before. How can I solve this problem?

Hi @snowyzhcn and thanks for reaching out.

What do you mean by an email application? Where did you send it?

Can you please send me your email address in a private message so I can take a look?

Thank you