My "Firefox Developer Edition" does not work on MacOS: The interface is unstable - not responding to clicks. Version 89.0b3

Dmitriy_Ermolaev · April 23, 2021, 4:45pm

does not show web pages and does not respond to pressing buttons in the interface.

1010189296 · April 25, 2021, 11:41pm

I had the same problem

Nicolas_Chevobbe · April 26, 2021, 5:04am

That seems pretty serious.
Can you open the Browser Console (https://developer.mozilla.org/en-US/docs/Tools/Browser_Console) and copy its content here?

jdescottes · April 26, 2021, 7:48am

Do you use any customization via userChrome.css which could conflict with the proton redesign?

Dmitriy_Ermolaev · April 26, 2021, 8:03am

Browser console not working. I pressed on keyboard (CMD + SHIFT + J) and typed in terminal (/ Applications / Firefox \ Developer \ Edition.app/Contents/MacOS/firefox-bin -jsconsole)

Dmitriy_Ermolaev · April 26, 2021, 8:04am

My OS version is MACOS Catalina 10.15.7

Dmitriy_Ermolaev · April 26, 2021, 8:11am

I don’t know about that. I think no.

thomas_henry · April 26, 2021, 8:31am

I got the same problem since friday last week.

The browser is totally unresponsive, Even reinstalled the app but did not make any difference

jdescottes · April 26, 2021, 8:55am

A couple of related bugs which might help:

Although they seem focused on windows.

I see that @Dmitriy_Ermolaev uses a localized version of the browser. @thomas_henry & @1010189296 are you using the default english version or another locale?

thomas_henry · April 26, 2021, 9:00am

Mine is in Dutch, indeed

Is the Englisch version somewhere available so I could test this?

alberts · April 26, 2021, 9:09am

I would assume that this should give you the English version: https://download.mozilla.org/?product=firefox-devedition-latest-ssl&os=osx&lang=en-US

Also, I use the en-US or the en-GB version (have to check) and had no issues in the last days, but will monitor and post here if I see something similar.

Dmitriy_Ermolaev · April 26, 2021, 9:33am

I tried two versions: en-US and en-GB. And that didn’t work.

Nicolas_Chevobbe · April 26, 2021, 9:49am

are the steps described in https://twitter.com/XF2R1/status/1386214009754456069 fix the issue?

Dmitriy_Ermolaev · April 26, 2021, 9:54am

Thanks, I’ll figure it out. Twitter is very slow in Russia due to political restrictions. Temporarily rolled back to version 74.0b6.

Nicolas_Chevobbe · April 26, 2021, 9:59am

ah, let me include the content here:

type “about:support” (without quotes) on your address bar, hit the “Refresh Firefox” button in the upper-right corner, and confirm it

Dmitriy_Ermolaev · April 26, 2021, 10:03am

I cannot find the button.

Dmitriy_Ermolaev · April 26, 2021, 10:10am

I noticed that the interface turned white when I re-installed the program.

Nicolas_Chevobbe · April 26, 2021, 10:12am

it’s about:support (no space, no semi-colon at the end)

Dmitriy_Ermolaev · April 26, 2021, 11:02am

Снимок экрана 2021-04-26 в 14.01.523360×2100 359 KB

jdescottes · April 26, 2021, 2:21pm

I think I found the preference responsible for the bug: browser.uiCustomization.state.

If you can locate your profile directory, open prefs.js and delete the corresponding line.

Eg on a local profile it was

user_pref("browser.uiCustomization.state", "{\"placements\":{\"widget-overflow-fixed-list\":[]},\"seen\":[\"developer-button\",\"profiler-button\"],\"dirtyAreaCache\":[],\"currentVersion\":16,\"newElementCount\":0}");