My "Firefox Developer Edition" does not work on MacOS: The interface is unstable - not responding to clicks. Version 89.0b3

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#3

That seems pretty serious.
Can you open the Browser Console (https://developer.mozilla.org/en-US/docs/Tools/Browser_Console) and copy its content here?

#4

Do you use any customization via userChrome.css which could conflict with the proton redesign?

#5

Browser console not working. I pressed on keyboard (CMD + SHIFT + J) and typed in terminal (/ Applications / Firefox \ Developer \ Edition.app/Contents/MacOS/firefox-bin -jsconsole)

#6

My OS version is MACOS Catalina 10.15.7

#7

I don’t know about that. I think no.

#8

I got the same problem since friday last week.

The browser is totally unresponsive, Even reinstalled the app but did not make any difference

#9

A couple of related bugs which might help:

Although they seem focused on windows.

I see that @Dmitriy_Ermolaev uses a localized version of the browser. @thomas_henry & @1010189296 are you using the default english version or another locale?

#10

Mine is in Dutch, indeed :slight_smile:

Is the Englisch version somewhere available so I could test this? :bowing_man:

#11

I would assume that this should give you the English version: https://download.mozilla.org/?product=firefox-devedition-latest-ssl&os=osx&lang=en-US

Also, I use the en-US or the en-GB version (have to check) and had no issues in the last days, but will monitor and post here if I see something similar.

#12

I tried two versions: en-US and en-GB. And that didn’t work.

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#13

are the steps described in https://twitter.com/XF2R1/status/1386214009754456069 fix the issue?

#14

Thanks, I’ll figure it out. Twitter is very slow in Russia due to political restrictions. Temporarily rolled back to version 74.0b6.

#15

ah, let me include the content here:

type “about:support” (without quotes) on your address bar, hit the “Refresh Firefox” button in the upper-right corner, and confirm it

#16

I cannot find the button.

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#17

I noticed that the interface turned white when I re-installed the program.

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#18

it’s about:support (no space, no semi-colon at the end)

#19

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#20

I think I found the preference responsible for the bug: browser.uiCustomization.state.

If you can locate your profile directory, open prefs.js and delete the corresponding line.

Eg on a local profile it was

user_pref("browser.uiCustomization.state", "{\"placements\":{\"widget-overflow-fixed-list\":[]},\"seen\":[\"developer-button\",\"profiler-button\"],\"dirtyAreaCache\":[],\"currentVersion\":16,\"newElementCount\":0}");
1 Like
#21

I think I found the preference responsible for the bug: browser.uiCustomization.state.

I’ve encountered this issue on Windows and not Mac OS, but I can confirm that deleting this pref solves the issue for me.

This was the value:

user_pref("browser.uiCustomization.state", "{\"placements\":{\"widget-overflow-fixed-list\":[]},\"seen\":[\"developer-button\",\"profiler-button\"],\"dirtyAreaCache\":[],\"currentVersion\":16,\"newElementCount\":0}");

If it helps, I can also send you my profile folder backup if there is anything else in there that would indicate more.

1 Like
#22

I’m having the exact same issue. I first noticed it when trying to work on a client’s website this morning. I am running MacOS 10.14.6.

Where do I access the preference value? Trying to use about : support didn’t do anything.