Thunderbird freeze

I’m trying to use Mozilla Thunderbird, and I’m using jaws 16.0.4474 64-bit on a windows 10 anniversary update 64-bit version.

And every time I open thunderbird it doesn’t show the system intergration right in the first thing of the windows focus.

I had to move around and find it so is there a way that you can make it where when thunderbird is up for the first time, it will have that windows right in focus.

My name is Raymond Lombardi

System integration prompt should only appear the very first time you start Thunderbird. If that first dialog isn’t accessible then please file a bug report

(reported as )

My Thunderbird which was my favorite email tool freezes every time I try to look at emails downloaded from
I’m running 10.11.6 but had the same problem with 10.7.5 I think it was.
THe problem seemed to occur when I downloaded MacKeeper or maybe when some guys saying they were Apple support accessed my computer.
Apple has been trying to fix the problem [among other things] for about 25 hours and one suggestion was to install el Capitan but so far that has’t fixed it. it is an old mac about late 2009. I have deleted MacKeeper and the other interference.
THis problem does not occur using Mail.
Firefox screen grab is too difficult so will use grab

Being on a Mac, your issue is not likely to be the same as Ray’s.

Start Mac in safe mode
Still In Mac safe mode, start thunderbird in safe mode

Problem gone?