Unauthorized for Route

I am trying to sign up for the Firefox Private Network for $4.99/mo (the Full-device VPN), and when I enter my payment information it says, “Unauthorized for route”. How can I bypass this message? I have tried two valid forms of payment.


Can you check with out support site for Firefox Private Network?



1 Like

I’m having the same problem and there seems to be nothing relevant in VPN support.

Hi @gr8-scott, please reach out to the following forum for Mozilla VPN support https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn