I mean, we really appreciate the work you are doing and that you want to guarantee safety of users and quality of extensions, but there is something seriously wrong with the current process!
First time it took around two months, just to let us know that our manifest.json contains unsafe-eval script to the official google analytics js. I mean, c’mon, two months? If it is somewhere inside the guidelines, we are sorry, still two months of waiting for this?
We are waiting since 14th of February (almost 2 months) and are still 118th in the queue, which did not change since the last 4 days. And the worst thing, we still do not know how long it will take or if we will ever make it.
Not speaking of before you start to review, we have already several new releases out on other platforms. And some functionality requires to have all the platforms up to date (now Chrome, Safari, iOS, Android), and this is the most tricky part, what should we do about that? Resubmit a new one now and land on position 550 (increases daily) in the queue and wait for months? (at least allow to update the version which is waiting for review without reseting the position, but this still does not solve the long waiting time)
There can be a critical bug, or a platform dependent functionality, which requires the same data format for all platforms, so we need to make workarounds and enable features per platform, which is pretty tricky when you have different data models and encryptions…
Our extension is in the Chrome and Safari Store working totally fine since more than two years and serving more than 50k users, and we are happy to comply with every rule you have, just let us know if we need to change something, and not like after a 15 minute check: “we found something”, and now wait for months for another 15 minute check – “we found something”. So we have no idea if we will be able to cover the Firefox market ever.
To answer why does it hurt us: There is a logical and strategic pressure from investors, partners and customers to cover the Firefox market.
And yes we know: that we should all become reviewers and help Mozilla, which is pretty hard to understand and to explain to investors to be honest. And yes, we have already read several times: the process should improve soon…
And again, thanks for you hard work, we know you are doing your best, but this situation is just getting worse.
Please if we can do anything to get our add-on published, let us know, if we need to allocate development resources to review other add-ons, let us know, how much work is required… (even I do not think this is the proper and a longterm solution).
Extension link is https://goo.gl/JUCmGm (sorry for the shorten link, did not wanted to link this post to our company)
Thanks for any help,