AMO experiencing technical difficulties


(Jorge) #1

AMO is currently experiencing some problems:
https://blog.mozilla.org/addons/2015/11/11/amo-experiencing-technical-difficulties/
I will update the blog post once the site is back to working normally.


(Jorge) #2

It looks like the site is back to normal now.


#3

Seems like statistics are not working since Nov. 9.
Thanks


#4

I can confirm this on my end too.


(Emmanuel Sellier) #5

It seems I can’t log in anymore.
I reseted my password a few times but I still get an incorrect login error message “username or password incorrect”.

Is this related to the server migration?

Thanks,
Emmanuel


#6

Have we also lost the November 10-11 statistics?


(Jorge) #7

I believe the statistics are still being backfilled. That process can take a couple of days.


(Jorge) #8

Logging in should work normally. If you’re still having problems, please email amo-admins AT mozilla DOT org.


(Emmanuel Sellier) #9

Confirm

Thanks,
Emmanuel


#10

Looks like the statistic is completely broken, there are no new data starting November 10 and so far :confused:


(Jorge) #11

Yeah, this bug tracks this problem.


#12

I’ve already subscribed to it yesterday, but 5 days without any progress seems unacceptable, isn’t it?


(Jorge) #13

It’s unusually long, but Jason has many other priorities.


#14

Looks like statistics are working again and up to date.


(kiboke) #15

Anybody else experiencing problems with adding new addon versions lately, December 18th and 19th?


(kiboke) #16

Two minutes after adding the new addon version (https://addons.mozilla.org/en-US/developers/addon/youtubes-autoplay-no-more/versions/add) i get 504 GATEWAY_TIMEOUT.

Addon version may appear then on the list, with 0 files in it. If i don’t delete it and wait for several more minutes, it may appear ok, like nothing happened.


(Jorge) #17

Yes, there have been recurring server problems since the move to AWS. The dev team is working on fixing this, but it’s a hard problem to pinpoint, it seems.


(Decembre56) #18

I don’t know if it’s the good place to report problem about the AMO site and particularly its ADDONS pages…

If i Go to the page of the addon "Recently Used Bookmarks Folder"
https://addons.mozilla.org/fr/firefox/addon/recently-used-bookmarks-folder/?src=collection&collection_id=1e42f28e-d241-488c-940f-7e030999c879
the install button don’t work.
But if i go in my Collection ** “XPI - A Tester (OLD)”**
https://addons.mozilla.org/fr/firefox/collections/decembre/xpi/?page=12 ,
the install button seems working…

Only some Addons seems touched .
I presume it’s was because they are not compatible with the Last firefox version.

And in this case why the install button of this addon** “CSSMate”** - incompatible with my Firefox version - work in the both place (Collection and Addon page) ?


(Jorge) #19

I can’t reproduce the problem (the install button works for me). If you can reliably reproduce it, please file a bug report here.


(Decembre56) #20

Sorry it seems a temporary problem:
Now that’s good in the both place.