Check out this talk from Katharina Borchert, Mozilla’s Chief Innovation Officer (and leader of the Open Innovation team):
Example lessons and practical ideas:
- “High five” bot in Rust project increases likelihood of contributor retention by 12%
- If you take away anonymity then toxicity in conversations gets worse because women and minorities are now identifiable
- Mozilla’s http://equalrating.com/ challenge to tackle the massive problem of getting the next billion people online