Dashlane uninstalede by firefox

Add-ons Add-on Support
#1

Firefox is uninstaling Dashlane sating its corruypted. PLEase help as soon as possible.
This is not funny !

#2

Please see https://support.mozilla.org/en-US/kb/add-ons-disabled-or-fail-to-install-firefox and https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/ for details on how to fix the issue and what the issue is.

#3

Not even a Hi or Hello.

No it doesnt work .

Dashlane has been withdrawn from Firefox.

Its impossible to re-install.

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#4

Ah, sorry, youā€™re looking for dashlane on addons.mozilla.org. I believe dashlane has made it available at their own site: https://www.dashlane.com/download

#5

No change

1 Like
#6

Are you extensions working normally otherwise? The ā€œcorruptā€ message can appear if background redirects failed. In this case, it isnā€™t a redirect, but it does download from a CDN. Note that this may not be the same URL that is failing on yours, it is the one that worked on mine.

https://d3mfqat9ni8wb5.cloudfront.net/extensions/6.1918/6.1918.1/firefox/dashlane.xpi

Do you have content blockers (inside or outside Firefox) that could affect CloudFront servers?

#7

Hi ,

See below the resolved case from Dashlane.

Hello,

Thank you for reaching Dashlane Customer Support. My name is Don and Iā€™m happy to assist you.

Weā€™re sorry to hear that you encountered an issue with Dashlane extension not working with your Firefox browser.

We received some reports of a similar case and it appears that Firefox encountered an issue with the previous update they released. They have already applied a fix on the new update to the Firefox browser. To do this, please follow the steps below:

  1. Open the Firefox app. Itā€™s a round icon depicting a fox curled around a globe.
  2. Click on the ā˜° icon and select Help from the drop-down list.
  3. Click on About Firefox. Firefox will open a dialog box, then automatically check for and download any available updates.
  4. Click on Restart Firefox to Update in the dialog box.
    Once done, please try reinstalling Dashlane extension in your Firefox browser (if it was removed from your add-ons due to this issue). You can download it by launching the Dashlane app and go to
    Extensions => Manage Firefox Extension. Alternatively, you can download it
    here.

Please let us know how it turns out. We will be waiting for your reply.

All the best,

My Dashlane extension disappeared
#8

Dashlane is working again. Thanks a lot !!!