clearly indicating the progress / lack of it and the next actions
How about a spreadsheet, where all Newbies are tracked chronologically (regardless of their Buddies, we’ll have a separate column for that), and with content rules that highlight the passing of time since they joined SUMO, so that Buddies know which milestone they should be covering now?
Maybe the spreadsheet should have separate tabs for each area: AoA, L10n, Forums, KB?
So, my proposal:
1 spreadsheet, 4 tabs: AoA / L10n / Forums / KB
Each tab has the following columns:
Newbie profile URL
Newbie joining date
Buddy taking care of Newbie
Milestone 1 date (checked against column 3)
Milestone 1 Buddy notes/actions
Milestone 2 date (checked against column 3)
Milestone 2 Buddy notes/actions
Milestone 3 date (checked against column 3)
Milestone 3 Buddy notes/actions
I hope you have better ideas or can make my idea better
I know it should be as simple as possible but a suggestion for a couple of additional columns:
What the Newbie wants to do (if they know already)
What are the qualifications/characteristics of the Newbie? (if they are from Mars then they SHOULD work for L10n!!!)
And I’m not sure about the “accessible for everyone” part. Does “everyone” include the Newbies themselves? If yes, how do we (I have this problem personally) tell a Newbie, they don’t have what it takes to contribute in that specific area?
Very good points, I’ll add them to the summary in the top post once we have more people with feedback.
That’s an interesting question that I didn’t think about when I wrote that originally. I meant the tracker should be an easy-to-use tool that doesn’t consume a lot of bandwidth/RAM when used, because we don’t need a monster like that.
To comment on your question - I think we should be telling Newbies openly why we think they’re going to make a bigger difference in X instead of Y. If they really want to do Y, they should get good instructions how to do the right thing (e.g. Community Guidelines for Forums; l10n documentation for L10n, etc.) and someone to work with them directly in that area, preferably in their language, to evaluate their progress and point out the mistakes (to help them learn).
The above sounds perhaps a bit too idealistic, but maybe there’s a slimmed down version of it that could work for everyone.
I don’t think it’s idealistic at all. We have to agree that we want SUMO to perform well! (Preaching to the choir!) If we all agree with this, then we should be ready to demand more from ourselves (as trainers) and our contributors (as trainees). Linking this to the other thread: we should try our best to limit poor quality contribution. Is this an overkill?
After the recent discussions, allow me to revise this:
We probably won’t need a tool of this level (project management) for tracking the Buddy - NC relationship.
That relationship will either be very temporary (welcoming to the community and showing around)…
OR will lead to project work in one of the CA, which may require tracking (but that depends on the CA - for example, in AoA kitherder will be rather useless (no “projects” there); I do plan to talk to the L10n leads about using it).
This thread can be safely scrapped (in relation to what Buddies and New Contributors do), and transferred to separate discussions for each CA, wherever they happen (for example, I’ll start one with the L10n leads separately).
Do you Approve? Reject (please state a reason)? Need more information (please state what about)?
One more thing we could possibly do, that won’t take loads of time, and will be fun (also, should allow us to see how we’re doing).
On the wiki, we could have a subpage that we’d call the “Buddy Diary” - where Buddies would leave very short, one line notes about “buddying up” with a particular new contributor, including links to profiles.
2014-10-21 - warm welcome to [newuser] - sent him/her a PM on the forums with more directions to contribution areas [buddyname]
2014-10-24 - started mentoring [newuser] about KB editing [buddyname]
The diary won’t be super-complex, but it should have a date, the username of the new contributor and the Buddy who’s taking care of the NC.
You can also leave fun notes there, because fun is good for everyone.