With an assumption that for some users, Mozilla Discourse will be either (a) their first Mozilla-focused discussion experience or (b) the most engaging Mozilla-focused discussion experience …
… maybe one of the steps should briefly, in plain English (or localised), put Mozilla Discourse in the context of some of the other resources. A few things come to mind:
- Mozilla support forum
- the add-ons category compared to Extensions and Themes • mozillaZine Forums
- GitHub – there’s sometimes (often?) direction to use GitHub (not Discourse) for discussion; be realistic about this.
More generally:
- Mozilla forums https://www.mozilla.org/about/forums/
– but given the countdown to Firefox 57, my gut tells me that it might be nice for the bot to be not too general; nice for the bot to provide orientation for users and developers who are (or will be) affected by the change.
Cross reference
Mozilla bug 1309226 - Update /about/forums/ to include Discourse forums