Ownership transfer to upload plugins

We’ve recently updated one of our plugins on the Mozilla Marketplace as part of our ongoing enhancements. However, we’ve encountered a blocker: the account previously used to manage this plugin is no longer accessible, as the concerned individual has left the organization.

While we do have the associated key, we’re missing access to the actual account used for publishing and updates.

Would you be able to assist us in resolving this issue or guide us on the best way forward?

Thanks in advance for your support.

Hello! I’m so sorry that this forum is for the Common Voice project, and we’re not going to be well placed to help with Add-ons.

This forum might be a better fit for your question. I hope you’re able to find someone to support quickly!