** READ ME NOW - before you post here in discourse - READ ME NOW **

[wsmwk (Wayne)]

This discourse location is NOT monitored for Thunderbird support, discussion and suggestions. So you are unlikely to get a response here.

To get the help you deserve or to contribute, please use these active locations:

• https://support.mozilla.org/en-US/products/thunderbird for support and questions
• https://connect.mozilla.org/ for all ideas and voting on them (including UX), and general discussion
• https://thunderbird.topicbox.com/groups/beta for users of Beta
• https://thunderbird.topicbox.com/groups/ for planning, developer and add-ons, Android and many other subjects

[rokejulianlockhart.rymcmt (third="Beedell", first="Roke")]

@wsmwk

Discourse is no longer actively monitored for Thunderbird support, discussion and suggestions.

Why? https://support.mozilla.org/ is awful.

[wsmwk (Wayne)]

One major reason is its capabilities best support the number of users who need help. (It may not be best of breed, but it does the job)

[pseud (Morgan Read)]

I’m afraid I have to agree - I’m here because after a good couple of hours of going round in circles I’ve given up with the ‘support forum’. If I post, I want to be able to see where I’m posting - it seems to me if I post on that support forum, I’m posting into a black hole with no apparent bottom. I’ve clicked on what seems like a gazillion idiot buttons that shunt me through various apparently irrelevant filtering questions before sending me back around again - finally I get to a support form there and I have no idea how I got to it and, as I said, I can’t see were I’m posting too. Is what I write public; is it private? It says ‘Ask your question’ - to whom? It seems like a very closed system.