You don’t need to respond if you don’t want to. However I honestly have no intention whatsoever to apply solutions without knowing the full problem first. These are two very different approaches of problem solving, one being patching up symptoms and the other being fixing the root cause. Let’s fix the root causes instead of just patching symptoms all over (the root cause won’t stop screeping up, I promise).
Given the above, I’ll still give you an answer for this one: as far as I remember there was talk around surfacing budget and swag requests better using the Community Portal. I don’t know the current status of this.
No, that’s not what I’m saying. What I’m saying is that if a Reps asks if a Swag Request needs to be filed and doesn’t get an answer to that there is no expectation from my side to track this further. Reps also are not required to track all events that are happening. Anyone can organize an event, there does not need to be any Reps involvement. Once budget or swag is involved and approved, the Rep is responsible to keep track how the resources are spent according to our SOPs and is accountable to the Reps Leadership body to make sure of that.