[Support] Notification Sound

I’m looking into possible ways to fix this on my end, but there is likely some issue in your installation that prevents it from properly detecting the MIME type here :confused:

Thank you for your investigations and I’ll get back to you when I find out more!

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Trying to get to the ground of this… So I have another request of something for you to try. Could you please go to about:debugging and click on “Manifest URL”. Then change the “manifest.json” part of the url to “pop.flac”. Does it play the default sound?

It showed this error error2 so I installed VLC and the sound plays at the requested Manifest URL now, but still functions the same in the addon itself (same error as above).

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Does it play using the VLC plugin? Thank you for confirming this, btw!

Actually I restarted Firefox and it seems to be working now, at least with the default sound. Still doesn’t work with the short MP3 I was trying to use for the notification sound. I haven’t tested if notifications actually make a sound yet or not.

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The custom notification sound does play in VLC just fine. I tested with the default sound and the addon does make a sound for notifications.

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Thank you for testing this!

As far as I know all Firefox versions should be able to build FLAC files, so that’s really weird. And as we have established, Firefox can play the MP3 file directly, however it somehow fails to properly play it in the extension context.

Yeah it’s kind of a strange problem to me because it was functioning just fine before I did the reinstall yesterday. So I just converted the MP3 to FLAC and put that in as the custom sound. No error showed up, sound played in the Options. Tested the notification sound and it worked! So, for whatever reason, MP3 won’t work this time around but converted to FLAC it works just fine.

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I have a 64 version in firefox, the sound does not sound when the site alert is just showing me the text below my screen. I have the default sound and I have made and I have a sound flac. I have to do;

Does the sound play if you click the test button in the options?

Yes , are play default sound and the other who make .

Right, then either the website explicitly marks the notification as silent, or uses a means of notifying that the extension can not catch.

I have selected 4 news sites and no one sounds out, what should I do to get the alert as silent?

Yeah, news sites likely don’t work. As is explained in the add-on description, notifications that are also sent while the page is not loaded in a tab can not be intercepted by the extension.

I am from Greece, do we not have to support this extension?

Your location does not matter, so I’m a bit confused about this question.

Thanks, good follow-up.i used google tranlate to speak with you sorry.

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It does not work here. I DO get a sound from this addon when a download is finished (after activating download information in the settings). So the addon is definetly able to play a sound. But I seem to have a problem with notifications. Neither from supported other addons, nor from the notification test website I can get a sound. And the test website also is not showing any kind of notification. What can went wrong here?

P.S.: The notification sound DOES work on this alternative notification website: https://www.bennish.net/web-notifications.html
But it still does not work with the “Update scanner” addon, which claims to support this app

Interesting. The Update Scanner extension does indeed support the extension, so something must be up here. Good to hear that it is working with some websites that show notifications. I would assume that the notification test website is not working because it isn’t getting the notification permission granted properly.

The only reason that I can image is that somehow the filtering decides that the extension is not allowed to make a sound due to your configuration. I won’t rule out a bug, but could you please double check your configuration, and if that’s correct also try the inverted config (if you’re currently specifically allowing the update scanner extension, try allowing all or the reverse)

Thank you for your quick answer. In the settings from addon “Benachrichtigungston” I made sure to mark the checkbox “play sound for all supported extensions”. The line below (IDs from ignored extensions) is left empty. So for me it seems very clear that these settings are correct.

Can anything else go wrong in communicating between both addons? Can I check somehow if the “Benachrichtigungston” addon has been triggered from Update Scanner? I’d like to find out which Addon is causing the problem. Maybe alternatively you know another supported extension I could try to get along with Benachrichtigungston?