We can't open this file because WebGL isn't supported

Linux
#1

Hi,
I got a problem since I update Ubuntu to 21.10.
When I try to work with figma.com I can’t open a file.
The error message is

Uh oh… we can’t open that file

We can’t open this file because WebGL isn’t supported, or is disabled, in your browser. If your browser supports WebGL, check out this help article to find out how to enable it.

I read and follow the help article but the problem persist.
After some search I try to update Firefox with the command :
sudo snap remove firefox
sudo snap install firefox

But unfortunatly this doesn’t solve the issue

The FF console said :

Failed to create WebGL context: WebGL is currently disabled.

Anyone else face this problem ?

I forgot to mentionned that it works on chromium

#2

Hi,

This forum is not the right place to ask troubleshooting question. If you have a problem with Firefox that you need help with, please ask your question on the Firefox support forum https://support.mozilla.org/questions/new instead. You can also see Get community support for other support resources - https://support.mozilla.org/en-US/kb/get-community-support .