Hello,
I uploaded my add on and it says Awaiting Review, but the ? says that “Until then, your add-on is not listed in our gallery but can be accessed directly from its details page” but when people go to the page with the direct link they cannot access it. It also says there is a listed version.
Is their a different link that I need to be sending to my users? How long does a review take?
Thank you for your help in resolving this,
DA
Hi, and thanks for reaching out.
That help text is misleading in your case, and I am sorry for the confusion. It applies to add-ons that have already been approved once and have a newer version in review. For a first submission, the listing page remains private until the review is complete, so there is no alternative link that will work for your users yet. The “listed version” line just confirms you submitted to the public channel, which is the right choice.
On timing, there isn’t a fixed timeline. We manually review new submissions to keep users safe, and we have been seeing a large influx lately, so the wait can vary. I can’t give you an exact date, but your add-on is in the queue, and it will be reviewed. We wrote about what is happening and what we are doing about it here: Important update: Addressing the long manual review times
One thing that helps a reviewer verify things faster is including your source code. This guide covers adding a build for AMO script so they can reproduce your build: Help our source code review process, add a build for AMO script
Thank you!
-Christos
When I read the message, I thought exactly the same thing: that since it was still under review, it wouldn’t appear in the extensions store, but accessing it directly via the link would show it normally, which turned out not to be the case.
Do new extension submissions and updates follow the same review process, in this case, “Awaiting review”? Perhaps we could detect if it’s the first update (or use a flag indicating it’s a new submission rather than an update) and change that message.
Yes everything follows the same process.
But, if you are updating your add-on and you already have an existing published version, you will be able to access it while we review the new one.
Thank you