Hi Mozilla / AMO Support team,
I’m posting here as a last resort because we haven’t been able to get any response through the normal AMO channels.
The oldest pending update for our Firefox extension (Ambire Web3 Wallet – Get this Extension for 🦊 Firefox (en-US)) was submitted for review on Dec 17. As of today, it has been pending for over a month with no reviewer feedback, no rejection, and no request for changes - just silence.
For context, over the same period we have shipped 6 major versions via the Chrome Web Store without delays of more than a day. We understand AMO reviews can take time, but a >1 month wait for a routine update (with no communication) is creating real product and support impact for us.
We’re not trying to be difficult - we just need some signal on status. A month-long delay with no reply is close to unacceptable for maintaining a production extension.
Thanks in advance for any clarification or escalation help.