We want to make you aware that on next Monday (12/23) at 08:00 AM PST, there will be scheduled maintenance in support.mozilla.org for approximately 90 minutes. During this maintenance window, our team will be doing DB upgrades so our platform will be on read-only mode during that time. We will also have a banner to notify the users about this.
We appreciate your patience and understanding. Please reach out to me if you have any concern!
On behalf of the SUMO team, Kiki