Firefox extension for Keeper Security stuck on v17.5.0 (outdated compared to other browsers)

Add-ons Add-on Support
1

Hi everyone,

I’ve noticed that the Keeper Password Manager extension on AMO is currently at version 17.5.0 (last updated about 2+ months ago).

However, on all other major browsers (Chrome, Edge, etc.), the current version is 17.7.2. This newer version contains important security and performance updates.

I have already contacted Keeper Security support, and they claimed that the update has been submitted but is pending review/approval by Mozilla.

Could someone from the Add-ons team please check if there is a technical issue or a block preventing the rollout of version 17.7.2 for Firefox?

Extension link: Keeper® Password Manager & Digital Vault – Get this Extension for 🦊 Firefox (en-US)

Thank you!

2

Hi Paul, this is Christos from the Mozilla Add-ons team. I just checked, and I can confirm that the last version of Keeper Password Manager is not the 17.7.2.

Let me reach out to them to ask if they have any issues updating their add-on to its latest version.

Thanks for letting us know!

3

Hi Christos, thank you very much!

4

Any update on this? Also reached out to Keeper support who had the same response to me: still pending approval on Mozilla’s end.

5

Keeper Support:

„The latest version (17.8) of the extension is due to be pushed to the Firefox add-on store shortly.

I do not have an exact ETA, but it should be in the coming days.

https://docs.keeper.io/en/release-notes „

from two days ago

6

Unfortunately, I still confirm that the last version of Keeper Password Manager is not 17.7.2.

I am sorry, but for privacy reasons, I can’t share more. I will be reaching out to the company again to offer my support if they need it to update the add-on.

7

Keeper Password Manager came back informing me that they will be updating their version soon. Apologies for any confusion, friends, but we didn’t have anything in our review queue.

8

Hi, are there any news on this case?

9

Hi Paul, yes we have received a new version, and our reviewers have it in their queue to review it as quickly as possible. Thanks for checking in!

10

Hi @mozchris, that’s great news, thank you!

11

Hello there,
just a quick follow-up on this one, because we are experiencing a similar version gap again.
Keeper released the Browser Extension Version 18.0.0 on June 23. While it is already live in other Browsers like Google Chrome, Firefox is still serving the version 17.10.x.
Is it possible to check if the update is currently pending in the review queue and we can look forward to use the newer version?
Thanks!

12

Hi Paul and thanks for reaching out again!

We have already reviewed the new version a month ago and gave feedback to the developers who haven’t addressed it yet.

We can’t publish the new version unless the feedback is addressed by the Keeper Security developers.

Thank you for understanding.