heyhillary
(Hillary (Community Manager, Common Voice))
1
Hey Common Voice Global Community !
I would like to introduce a new Community Support Desk !
The Community Support desk is for community queries such as understanding requesting new languages, creating community campaign ideas and more.
The sessions are hosted on Zoom, as they currently have subtitle services. The sessions aim to be suplimentary to discourse and existing activities people use to ask for support.
Please note I can’t give legal advice in this session but can raise questions with Mozilla Legal.
Community support desk is a great idea! Beside Zoom meetings, having a dedicated team of volunteers that are willing to help and support current and new coming languages would be good.
For an average person who is interested in adding a language, the entry requirement is still high for them.
Community support desk could support on the following issues:
Website localization.
QA of sentences (this is technical including writing shell scripts).
Actively bringing in new languages, by directly contacting native speakers and local organisations. We could have a task to target specific regions in the globe. Make an effort to contact locals there and bring them in.
3 Likes
heyhillary
(Hillary (Community Manager, Common Voice))
3
Hey Daniel, thanks so much for the feedback.
I really like the ideas you suggested. If you are up for it please feel free to come to one of the sessions so we can build and improve the idea.
heyhillary
(Hillary (Community Manager, Common Voice))
5
Hey Yall if anyone is attending the community support desk session for 10am UTC today, I have had to push this back by 30 minutes, as I left my charger for my laptop -> More details about the community support desk here: Introducing: Community Support Desk