Hello,
I think this can be very useful for the community support desk, in three aspects:
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[Information gathering stage] This information might help understand the strengths and weaknesses of each community, in order to build a strategy for support.
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[Knowledge transfer stage] Resource allocation. This can help identify resources and move them around where is needed (i.e allocate resources from high band to low band languages.
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[Activation stage] An indicator, ultimately the goal is to move languages from low band to high band.